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La Mer - Counter Lead - Fenwick - 30 Hours

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The Estée Lauder Companies Inc.

15d ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Hospitality & Retail
  • Canterbury

AI generated summary

  • You must have retail management experience in cosmetics, strong customer service skills, business planning, operations experience, team leadership, event execution, and proficiency in POS software and Microsoft Office.
  • You will lead and develop a sales team, execute a business plan, manage customer relationships, promote diversity, and provide training while achieving sales and operational targets.

Requirements

  • Proven retail management/assistant retail management experience preferably within cosmetics
  • The ability to provide inspirational, authentic and personalized customer service
  • Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
  • Previous retail operations experience including inventory and facilities management and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Proficient in Microsoft office applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

  • - Lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
  • - Have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
  • - Foster an ambitious self-starter environment with a flair for business planning and a passion for coaching others to reach their full potential.
  • - Provide exposure to business planning, consumer insights, event management, customer relationship management and front line marketing.
  • - Promote a culture that values diversity of thought and people.
  • - Offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

FAQs

What is the role of the La Mer Counter Lead at Fenwick?

The La Mer Counter Lead is responsible for leading, coaching, and developing a team of Sales Associates to achieve sales, customer service, and operational targets. The role includes creating and executing a business plan, managing customer relationships, and organizing in-store events.

What qualifications are required for the position?

Candidates should have proven retail management experience, preferably within cosmetics, the ability to provide personalized customer service, business planning experience, and a strong track record of leading a team to meet sales targets.

What type of experience is preferred for applicants?

Applicants with previous retail management or assistant retail management experience, particularly in cosmetics, as well as experience in inventory management, cash reconciliation, and creating in-store events, are preferred.

What are the working hours for this position?

The role requires flexibility to work retail hours, including days, nights, weekends, and special events in a fast-paced environment.

Is prior experience with retail point-of-sale software necessary?

Yes, previous experience with retail point-of-sale software is required for this position.

What skills are needed in addition to leadership?

Candidates should demonstrate skills in business planning, sales analysis, staff scheduling, and proficiency in Microsoft Office.

Do I need to be eligible to work in the country?

Yes, applicants must be able to provide proof of the right to live and work in the country if invited for an interview.

What career progression opportunities are available?

This position offers progressive career opportunities within the beauty industry, often leading to more senior roles, as many field executives and senior managers began their careers at the point of sale.

Is Estee Lauder Companies an equal opportunities employer?

Yes, Estee Lauder Companies is an equal opportunities employer and encourages applications from all suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

The Estée Lauder Companies Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.