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La Mer - Expert - John Lewis - 22.5 Hours

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The Estée Lauder Companies Inc.

17d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Cardiff

AI generated summary

  • You should have strong relationship-building skills, a passion for client experience, confidence in understanding customer needs, flexible availability, and good skincare knowledge.
  • You will provide an exceptional in-store experience for customers, collaborate with the team on events, and maintain high visual merchandising standards to enhance brand impact.

Requirements

  • Ability to build long term relationships with our clients, leveraging your approachable and friendly personality
  • A passion and energy to provide inspirational, authentic and personalised client experience
  • Confidence in speaking to customers, get to know them and understand their needs to best cater to them
  • Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
  • While is preferred, we welcome applicants with intermediate level experience who are able to demonstrate a high level of skincare knowledge
  • Proof of right to live and work in the country

Responsibilities

  • With your passion for people, our company and products, you will ensure that each customer has a unique and inspirational in-store experience which educates, inspires and delights them. You will also like working as part of a high performing team to create impact with in-store events and services, whilst ensuring that the store always achieves our high standards of visual merchandising to stand out against our competitors.

FAQs

What is the job title for this position?

The job title is La Mer - Expert at John Lewis, with a commitment of 22.5 hours.

What are the main responsibilities of a Skin Care Expert?

As a Skin Care Expert, your main responsibilities include creating a distinctive customer experience, educating and inspiring customers about skincare, working as part of a high-performing team for in-store events and services, and ensuring high standards of visual merchandising.

Is prior skincare experience necessary for this role?

While prior skincare experience is preferred, it is not mandatory. The company is willing to invest in your development if you can demonstrate a strong passion for skincare and the ability to learn.

What type of training and development opportunities are offered?

Extensive training and development offerings are provided to help you succeed in your role and advance your career within the retail beauty industry.

What are the working hours for this position?

This position is part-time, with a commitment of 22.5 hours, and flexible availability is encouraged across days and hours.

Are there any employee benefits associated with this role?

Yes, the role includes benefits such as a competitive salary, commission eligibility, annual leave, product discounts, mental health initiatives, and a benefits platform with exclusive discounts.

What is the expectation regarding availability?

Candidates should have flexible availability and discuss their specific availability further with the hiring manager during the interview process.

What qualities should a candidate possess?

Candidates should have the ability to build long-term relationships with clients, provide an inspirational and personalized client experience, possess good communication skills, and have a strong passion for skincare.

Where is this job located?

The job is located in Cardiff, England.

What does the company value in terms of diversity and inclusion?

The company values diversity and inclusion, aiming to be the most inclusive and diverse beauty company, respecting and caring for employees, communities, and consumers, and promoting a workforce that understands local relevance in beauty needs.

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The Estée Lauder Companies Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.