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Lab Patient Technician

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LifeLabs

Yesterday

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Healthcare

AI generated summary

  • You should have a lab assistant diploma, phlebotomy experience, excellent communication, good computer skills (40 wpm), strong customer service, and the ability to maintain patient confidentiality.
  • You will greet patients, collect specimens, perform phlebotomies and ECGs, handle special tests, manage client inquiries, enter data, and prepare specimens for testing.

Requirements

  • Graduate of an approved Laboratory Assistant program or equivalent are preferred.
  • Phlebotomy experience is an asset.
  • Excellent communication skills.
  • Good computer skills with a minimum typing speed of 40 wpm.
  • Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
  • Strong empathy, flexibility, adaptability to change, and problem solving skills.
  • Ability to maintain the strictest standards of patient privacy and confidentiality.

Responsibilities

  • Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
  • Perform phlebotomies, connect/disconnect Holter monitors, and perform ECG tracings.
  • Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
  • Maintain client relationships, including responding to inquiries and following up on requests.
  • Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
  • Prepare specimens for transportation and testing.

FAQs

What is the job title for this position?

The job title for this position is Lab Patient Technician.

What are the working hours for this role?

The working hours for this role are Monday to Saturday, with a regular part-time status.

Is phlebotomy experience required for this position?

Phlebotomy experience is considered an asset, but may not be strictly required.

Where is the primary location for this job?

The primary location for this job is at 1333 Sheppard Ave E, although the candidate will be expected to work at other nearby locations when needed.

What are the main responsibilities of a Lab Patient Technician?

The main responsibilities include greeting patients, performing phlebotomies, maintaining client relationships, completing data entry, and preparing specimens for transportation and testing.

Is there a minimum typing speed required for this role?

Yes, a minimum typing speed of 40 words per minute is required.

What type of benefits does LifeLabs offer?

LifeLabs offers competitive employee group benefits, a retirement savings plan, vacation and wellness days, employee wellness programs, and professional development opportunities.

Are accommodations available during the recruitment process?

Yes, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process.

What is the company’s stance on vaccinations?

Vaccinations are highly encouraged at LifeLabs, and may be mandatory for selected employees if regulated by provincial or regional governments.

What qualifications are preferred for this position?

Graduation from an approved Laboratory Assistant program or equivalent is preferred for this position.

LifeLabs

Official account for LifeLabs, a leading diagnostic laboratory in Canada.

Science & Healthcare
Industry
5001-10,000
Employees

Mission & Purpose

LifeLabs is Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor, and prevent disease. We support 20 million patient visits annually and conduct over 100 million laboratory tests through leading-edge technologies and our 6,500 talented and dedicated employees. We are a committed innovator in supporting Canadians to live healthier lives, operating Canada’s first commercial genetics lab and the country’s largest online patient portal, with more than 5 million Canadians receiving their results online. LifeLabs has been named one of Canada’s Best Employers (2021, 2022 and 2023) and Best Employers for Diversity (2022 and 2023) by Forbes and recognized for having an award-winning Mental Health Program from Benefits Canada. LifeLabs is 100% Canadian-owned by OMERS Infrastructure, the infrastructure investment manager of one of Canada’s largest defined benefit pension plans. Learn more at lifelabs.com.