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Laboratory Admin

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Quest Diagnostics

15d ago

  • Job
    Full-time
    Junior & Mid Level
  • Research & Development
    People, HR & Administration
  • Lewisville

AI generated summary

  • You need 1-3 years in an office/lab, a biology background preferred, good typing skills, strong organization, and a high school diploma. Must handle client inquiries and learn about sample processing.
  • You will coordinate client requests, perform data entry, manage reagent storage, solve sampling issues, update laboratory libraries, handle purchasing, and assist with report generation and calls.

Requirements

  • 1-3 years of office/laboratory experience.
  • Background in biological sciences preferred.
  • Ability to sit and/or stand for long periods.
  • Incumbent must undergo regular Client Services training in order to stay proficient in responding to client inquiries.
  • Incumbent is expected to increase their knowledge of the laboratory environment up to and including sample processing in order to be more responsive to client needs.
  • Must have computer skills (35+ wpm typing speed) and familiarity with word processing software.
  • Strong organizational skills and professional telephone skills sets are also required.
  • High School Diploma or Equivalent(Required)

Responsibilities

  • Performs the function of coordinating, routing and answering incoming client requests to various individuals within assigned laboratories. Will also provide formal responses to client's requests via out-going calls. May assist with test adds.
  • Utilizing the company values, vision and mission and using a helpful and mature telephone presence, the Laboratory Administrator ensures all callers receive an appropriate response from his/her assigned lab areas.
  • Performs data entry as well as being responsible for reagent storage upon receipt, signing for reagents upon deliver and keeping associated paperwork in order.
  • Performs problem solving related activities such as small size samples, accessioning or thawed samples. Responsible for data gathering in order to address specific problems.
  • Responsible for pulling samples for studies and will also act as a problem solver for test adds from lab services.
  • Performs monthly tally of laboratory assays, reviews contents with Director or Department Head and forwards report to Medical Administration.
  • Responsible for routinely keeping one or more laboratory libraries up-to-date as well as preparing photo copies of pertinent date and/or articles to Unit Supervisors, laboratory staff and others.
  • Performs incoming and out-going clerical type purchasing activities for assigned departments.
  • Responsible for report retrieval and generation activities. May photocopy and bind documents to be used by members of management. May organize and file TRFs for assigned laboratory.
  • Answers phones for one or more departments depending on size of the assigned area.
  • Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

FAQs

What are the working hours for the Laboratory Admin position?

The working hours are Monday to Friday from 8:00 AM to 5:00 PM.

What is the pay range for this position?

The pay range for the Laboratory Admin position starts at $17.20 per hour.

What benefits are offered to full-time employees?

Full-time employees who work 30+ hours a week can enjoy benefits such as day one medical/dental/vision, 15 PTO days in the first year, paid holidays, annual bonus opportunities, a 401(k) with matching contributions, and employee stock purchase plans, among others.

Is a background in biological sciences preferred for this role?

Yes, a background in biological sciences is preferred for the Laboratory Admin position.

What qualifications are required for this position?

The required qualifications include 1-3 years of office/laboratory experience and a high school diploma or equivalent.

What skills are necessary for the Laboratory Admin position?

Necessary skills include computer proficiency with a typing speed of 35+ wpm, strong organizational skills, and professional telephone skills.

Are there opportunities for career advancement in this role?

Yes, there are opportunities for career advancement within the organization.

Will training be provided for this position?

Yes, training will be provided for the Laboratory Admin position.

Does this position require regular interaction with clients?

Yes, the Laboratory Admin will coordinate and respond to incoming client requests and ensure timely responses to their inquiries.

Is previous laboratory experience necessary?

While previous laboratory experience is preferred, it is not explicitly stated as a requirement for the position.

Quest Diagnostics

Working together to create a healthier world, one life at a time.

Science & Healthcare
Industry
10,001+
Employees
1967
Founded Year

Mission & Purpose

Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion. Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories. Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients. Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions. The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals.