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Le Labo - Fragrance Specialist - Harrods - 22.5 Hours

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  • Job
    Full-time
    Entry Level
  • Customer Relations
  • London

Requirements

  • A passion and energy to provide inspirational, authentic and personalised customer service
  • An approachable, friendly with a ‘can-do’ attitude.
  • Confidence in speaking to customers, get to know them and understand their needs to best cater to them
  • Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
  • Proof of right to live and work in the country

Responsibilities

  • As one of our skilled Fragrance Specialists, you will use your authentic approach and passion for our fine fragrances to provide unique and inspirational in-store experiences that ensure customers find the perfect personalised fragrance for gifting themselves or loved ones.
  • You will also enjoy working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.

FAQs

What is the job title for this position?

The job title is Fragrance Specialist.

Where is the job located?

The job is located at Harrods in London.

What is the working schedule for this position?

This position is part-time, with a total of 22.5 hours per week and variable shifts.

What kind of experience do I need to apply?

Previous retail experience is not required; the company invests in the continued development of all employees.

What qualities are you looking for in a candidate?

We are looking for candidates with a passion for customer service, a friendly attitude, strong communication skills, and flexible availability.

Is there a commission scheme for this role?

Yes, there is eligibility for a commission scheme as part of the compensation package.

What benefits are offered to employees?

Employees receive a competitive salary, product discounts, annual leave, mental health support initiatives, and extensive training and development opportunities.

How does Le Labo approach diversity and inclusion?

Le Labo is committed to being an inclusive and diverse company, respecting and caring for employees, communities, and consumers, and encourages applications from all qualified candidates.

Do I need proof of the right to work in the UK?

Yes, proof of the right to live and work in the UK is required for this position.

Will there be opportunities for training and development?

Yes, the company offers extensive training and development opportunities for all employees.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.

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