FAQs
What is the main focus of the Lead Designer role at Citco?
The main focus of the Lead Designer role is to oversee the design process and delivery of value to stakeholders for various projects or products within the Citco Experience Design group.
Where is the Lead Designer position based?
The Lead Designer position is based in Ireland, and it may require some international travel to other Citco locations.
What kind of experience is required for the Lead Designer role?
Candidates should have 7+ years of experience in an interaction design role, along with a supporting portfolio showcasing their work and design outputs.
What educational background is expected for this position?
A bachelor's degree in Design, HCI, Computer Science, or equivalent education and experience is expected for the Lead Designer role.
What skills are essential for success in this role?
Essential skills include a strong passion for user-centered design, experience in UX fundamentals (such as research and usability testing), great interpersonal and communication skills, and the ability to navigate a dynamic cross-functional environment.
What design tools should candidates be proficient in?
Candidates should have experience with design tools such as Figma, InVision, Sketch, and Adobe Creative Suite.
Will the Lead Designer be involved in mentoring?
Yes, the Lead Designer will mentor and guide Senior Designers, Designers, Junior Designers, and/or Interns as applicable.
What types of activities will the Lead Designer lead or contribute to?
The Lead Designer will lead or contribute to activities such as persona creation, research, competitive analysis, journey mapping, co-creation, wireframing, high-fidelity designs, and user testing.
Is co-creation facilitation considered a beneficial skill for this role?
Yes, experience in co-creation facilitation is considered beneficial for the Lead Designer role.
What is the mission of the Citco Experience Design group?
The mission of the Citco Experience Design group is to deliver value through design practice to initiatives involving customer experience (CX), digital transformation, process and organizational design, and product design.