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Lead Food Manager

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Sainsbury's

11d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
  • London
  • 2d left

AI generated summary

  • You should have leadership experience in customer-focused roles, a passion for customer service, and a desire to develop others. Your background can be from any industry, not just food retail.
  • You will lead a team in a fast-paced store, ensuring food quality and availability, coaching managers, and driving improvements while acting as a role model and decision-maker.

Requirements

  • Your leadership experience could be in any customer focussed industry, not necessarily Food Retail.
  • We’re looking primarily for the desire to achieve success through your people and a love for connecting with customers.
  • You might currently be managing a smaller supermarket or convenience store or already in a team leadership role.
  • Maybe you’re looking for a new challenge after a career break or transferring from another big store retail environment or another sector.
  • What matters most is you – that you’re motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service.

Responsibilities

  • You’ll be working in a busy and complex store, reporting directly to the Store Manager and leading a team of managers. It’s fast-paced. Every day will bring unexpected challenges. You won’t always have the answers – that’s fine – but by solving short-term problems and making medium-term changes, you’ll support your team to keep delivering.
  • Food sets the standard for the rest of the store – getting it right means our customers choose to return again and again so it’s critical that grocery, fresh and produce are always available and looking their best. Your leadership will deliver throughout the day, every day.
  • Specifically, your role is to set the direction of travel in your area for the next 1-3 months.
  • You’ll be coaching, motivating and guiding your managers to work as a productive team, building their capabilities and leading them through change.
  • You’ve mastered helping your team put themselves in the customers’ shoes, taking genuine pride in how we deliver a better service and spot opportunities.
  • You’ll be leading through communication; clearly articulating how we’re performing and inspiring improvements for now, and the next quarter.
  • You will be developing yourself as the operational expert and acting as a role model for your team.
  • You’re confident making decisions at pace and feel empowered and accountable to run your area of the store – and to deputise for the Store Manager.

FAQs

What is the salary range for the Lead Food Manager position?

The salary starts from £37,200.

Where is the Lead Food Manager position located?

The position is located at the Merton Store in London, SW19 1DD.

What is the contract type for this role?

The contract type for the Lead Food Manager position is permanent.

What is the closing date for applications?

The closing date for applications is 14 December 2024.

Do I need food retail experience to apply for this position?

No, previous experience in any customer-focused industry is welcome; food retail experience is not a strict requirement.

What are the main responsibilities of the Lead Food Manager?

The Lead Food Manager will coach and motivate their team, ensure excellent customer service, manage day-to-day operations, and support long-term improvements in the department.

Is there opportunity for advancement in this role?

Yes, as a Lead Food Manager, you could move into a Deputy Store Manager or Store Manager position, or take on leadership roles in other areas of the Sainsbury's family.

What types of benefits are offered to managers?

Benefits include a discount card, free food and hot drinks, generous holiday entitlement, pension matching, share schemes, wellbeing support, and special offers.

What qualifications or experience do I need to be considered for this position?

Candidates should have leadership experience in any customer-focused industry and a motivation to develop themselves and their team.

What training will be provided for new managers?

New managers will receive a clear induction, orientation, and a tailored training plan developed alongside their manager.

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Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.