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Lead Food Manager

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
  • 2d left

AI generated summary

  • You should have leadership experience in a customer-focused industry, a passion for customer service, and a commitment to developing others while being part of a team.
  • You will lead and motivate your team, ensure excellent food service, make swift decisions, solve problems, and set direction to enhance customer satisfaction in a fast-paced environment.

Requirements

  • Your leadership experience could be in any customer focussed industry, not necessarily Food Retail.
  • We’re looking primarily for the desire to achieve success through your people and a love for connecting with customers.
  • You might currently be managing a smaller supermarket or convenience store or already in a team leadership role.
  • Maybe you’re looking for a new challenge after a career break or transferring from another big store retail environment or another sector.
  • Wherever you’re working now, you’ve demonstrated you can make a difference and love being part of a team.
  • What matters most is you – that you’re motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service.

Responsibilities

  • You’ll be coaching, motivating and guiding your managers to work as a productive team, building their capabilities and leading them through change.
  • You’ve mastered helping your team put themselves in the customers’ shoes, taking genuine pride in how we deliver a better service and spot opportunities.
  • You’ll be leading through communication; clearly articulating how we’re performing and inspiring improvements for now, and the next quarter.
  • You will be developing yourself as the operational expert and acting as a role model for your team.
  • You’re confident making decisions at pace and feel empowered and accountable to run your area of the store – and to deputise for the Store Manager.
  • Food sets the standard for the rest of the store – getting it right means our customers choose to return again and again so it’s critical that grocery, fresh and produce are always available and looking their best.
  • Your leadership will deliver throughout the day, every day.
  • Specifically, your role is to set the direction of travel in your area for the next 1-3 months.
  • You’ll be working in a busy and complex store, reporting directly to the Store Manager and leading a team of managers.
  • It’s fast-paced.
  • Every day will bring unexpected challenges.
  • You won’t always have the answers – that’s fine – but by solving short-term problems and making medium-term changes, you’ll support your team to keep delivering.
  • Our purpose is that driven by our passion for food, together we serve and help every customer.

FAQs

What is the salary for the Lead Food Manager position?

The salary starts from £33,800.

Where is the job located?

The job is located at the Southport Meols Cop Store, Southport, PR9 7RG.

What type of contract is being offered?

The position is a permanent contract.

What experience do I need to apply for this role?

Leadership experience in any customer-focused industry is preferred, not necessarily in Food Retail.

What will my main responsibilities be as a Lead Food Manager?

You will be responsible for leading and inspiring a management team, ensuring excellent in-store service for customers, and coaching your team through challenges.

Are there opportunities for advancement in this role?

Yes, as a Lead Manager, you could move into a Deputy Store Manager or Store Manager role, and be well placed for other leadership challenges within the Sainsbury’s family.

What benefits are included with this position?

Benefits include a discount card, free food and hot drinks, generous holiday entitlement, pension matching, wellbeing support, and special offers on various services.

What support will I receive when I start the role?

You will receive a clear induction and training plan that is specific to your needs, alongside support and coaching from your manager.

What is the closing date for applications?

The closing date for applications is 09 November 2024.

What qualities are important for the Lead Food Manager role?

Important qualities include motivation to develop, dedication to helping others, and a passion for customer service.

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.