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Lead IT Operation Specialist - Infrastructure/Server Admin

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Simcorp

6d ago

  • Job
    Full-time
    Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Manila
  • Quick Apply

AI generated summary

  • You should have expertise in Azure, Active Directory, Office 365, and experience with automation, Veeam, VMware, ITSM tools, and a service-oriented mindset. ITIL certification is preferred.
  • You will manage IT infrastructure, monitor performance, provide technical support, document processes, handle inventory, manage incidents, perform patching, and improve operations collaboratively.

Requirements

  • Azure, Active Directory, Office 365, Citrix and MS Intune knowledge
  • Knowledge of Identity and user creation
  • Knowledge of Automation (PowerShell, Bash or similar)
  • Experience with Veeam as a backup solution
  • Experience with VMWare and Vcenter
  • General knowledge of Microsoft Platforms and Linux
  • Ability to manage and prioritize tasks in a complex environment
  • Solid problem-solving skills and the ability to handle incidents and service requests adequately
  • Effective communication skills and a willingness to work with others
  • Focus on continuous learning and staying updated with the latest in technology
  • A service-oriented mindset with a focus on delivering high-quality support and solutions
  • Have a quick response and focus on prioritizing tasks
  • Social and contributing to a good team spirit
  • Detailed process knowledge and documentation skills
  • Knowledge and experience of using ITSM tools, such as Jira and Confluence
  • ITIL Foundation or higher level of ITIL certification
  • Familiarity with monitoring tools like SolarWinds or similar to consistently identify and fix system issues
  • Comply with a 24-hour, five-day workweek shift plan
  • Preferable experience with networking related hardware and software (nice to have, but not required):
  • Palo Alto PA-400, PA-3000 and PA-5000 next generation firewall series
  • Cisco Nexus 9000 Series
  • Cisco Catalyst 9000 Series
  • Cisco ISR/ASR Series
  • Meraki MS/MR/Z and MX series
  • Zscaler (Optional)

Responsibilities

  • Manage and maintain IT infrastructure
  • Monitor system performance and address any issues promptly
  • Provide technical support and troubleshooting for hardware and software issues
  • Maintain documentation for IT processes, systems, and configurations
  • Track and manage IT assets and inventory
  • Responsible for server lifecycle management
  • Ensure efficient handling of day-to-day incidents and tickets
  • Perform patch management tasks effectively
  • Minimize downtime through timely resolution of technical issues
  • Support continuous improvement of IT operations through consistent monitoring and feedback
  • Coordinate with other IT teams to ensure alignment and effective service delivery
  • Participate in IT strategy discussions by sharing suggestions for improving and innovating our infrastructure

FAQs

What is the job title for this position?

The job title is Lead IT Operation Specialist - Infrastructure/Server Admin.

Where is this role based?

This role is based in Manila.

What kind of company is SimCorp?

SimCorp is a global provider of integrated investment management solutions, operating as an independent subsidiary of the Deutsche Börse Group.

What are the main responsibilities of the Lead IT Operation Specialist?

The responsibilities include managing and maintaining IT infrastructure, providing technical support, monitoring system performance, maintaining IT documentation, and ensuring efficient handling of incidents and tickets.

What technical skills are preferred for this role?

Preferred skills include knowledge of Azure, Active Directory, Office 365, Citrix, MS Intune, PowerShell, Veeam, VMware, Microsoft Platforms, Linux, and experience with ITSM tools like Jira and Confluence.

Is there a need for networking-related experience for this position?

Yes, while it is not required, experience with networking-related hardware and software, such as Palo Alto firewalls, Cisco Nexus and Catalyst series, and Meraki devices would be a plus.

What certifications are valued for this position?

ITIL Foundation or a higher level of ITIL certification is valued.

What is the work schedule for this role?

The role complies with a 24-hour, five-day workweek shift plan.

What benefits does SimCorp offer to its employees?

SimCorp offers an attractive salary, bonus scheme, pension, work-life balance, and opportunities for professional development.

How does SimCorp promote diversity and inclusivity?

SimCorp actively advocates for Diversity, Equity, and Inclusion within the workplace, creating an inclusive and empowering environment.

How can I apply for this position?

You can apply by clicking the “Apply” button on the job listing, ensuring your CV is submitted through the specified system.

How long does it typically take to consider applications?

The approximate time to consider your CV is three weeks.

Is there an opportunity for feedback during the application process?

Yes, SimCorp is motivated to improve its talent acquisition process and will ask for feedback during the application process.

Industry-leading, integrated investment management solutions.

Consulting
Industry
1001-5000
Employees
1971
Founded Year

Mission & Purpose

Founded in 1971, SimCorp has many years of experience in developing state-of-the-art software for top-tier investment managers. We are an independent, publicly traded entity headquartered in Copenhagen, Denmark, listed on NASDAQ Copenhagen. Our core product, SimCorp Dimension®, has evolved over decades to become a world class, front-to-back investment management solution. That evolution continues today. Each year, we invest around 20% of our revenue into R&D to ensure SimCorp Dimension and our other products meet your needs in a changing marketplace. Our clients include 300+ of the world’s leading asset managers, fund managers, asset servicers, pension and insurance funds, wealth managers, central banks, sovereign wealth funds, and treasury. We have 20+ offices around the world, and more than 1,800 employees with the reach and expertise to ensure global client coverage.