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Lead KYC Investigations

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ING

Oct 30

  • Job
    Full-time
    Senior & Expert Level
  • Banking & Finance
  • Manila
  • Quick Apply

AI generated summary

  • You need 5-10 years’ experience in TM investigations, team leadership, expertise in money laundering/terrorist financing, strong investigation skills, knowledge of regulations, fluent English, and a relevant certification.
  • You will lead a team to conduct complex investigations on TM alerts, ensure quality and timeliness, coach team members, and foster continuous improvement and engagement while managing performance.

Requirements

  • Minimum 5-10 years of total work experience with a minimum of 36 months experience in TM investigations, preferably in reputable financial services organisations.
  • Established and proven team leadership skills, having been in a similar role for at least 6 months.
  • Expert understanding of how money laundering, terrorist financing and tax evasion are executed, why, the differences between them and their impacts.
  • Expert skills in conducting effective TM investigations, including in data and transaction analysis, research and documentation.
  • Developed understanding of the global financial system and banking as well as the regulatory environment and the impacts of non-compliance.
  • Fluent English, reading and writing.
  • Professional certification (CAMS, CFE, ICA or equivalent) is required.

Responsibilities

  • You will lead a team of approximately ten people performing complex Transaction Monitoring (TM) investigations covering money laundering, terrorist financing and tax evasion and will be accountable for the quality and timeliness of your team’s output. As a subject matter expert, you will provide quality checking, coaching and support, helping team members to develop and grow. Through your leadership, you will maintain high levels of engagement, strong team spirit and commitment to continuous improvement and quality.
  • You will ensure your team members:
  • Perform risk-based investigations on complex TM alerts and cases, identifying activity that could be indicative of money laundering, terrorist financing and tax evasion, following ING’s Global Standard TM Investigation Process and Procedures, in accordance with their respective roles and job descriptions, to consistently high and continuously improving standards.
  • Maintain the primary their focus on the quality and effectiveness of investigation, whilst also ensuring that their work is completed in a timely fashion.
  • You will also:
  • Develop expert understanding of ING process and procedures.
  • Have expert knowledge of how to identify, analyse and understand money laundering, terrorist financing and tax evasion “red flags” and typologies as well as strong understanding of regulations and industry leading practices in conducting TM investigations.
  • Manage the Quality Check (QC) process ensuring that QC is done appropriately and in a timely fashion on team output, conducting QC yourself and allocating QC activities to senior investigators as appropriate, recording and tracking results for performance management purposes.
  • Consult and collaborate with other Team Leads striving to develop your own leadership skills and helping others with theirs, adopting and sharing best practice, techniques and knowledge over time.
  • Give and take feedback constructively, actively supporting team continuous learning and development and training initiatives, driving continuous improvement in both your own team and that of the broader organisation.
  • Maintain strong engagement in your team, actively supporting career development and progression, whilst striving keep attrition rates below industry levels.
  • Working with leadership and HR, support high performers through career progression and low performers with coaching and training as needed, managing consistent low performers out of the team, as appropriate.

FAQs

What is the primary responsibility of the Lead KYC Investigations role?

The primary responsibility is to lead a team performing complex Transaction Monitoring investigations focused on identifying money laundering, terrorist financing, and tax evasion, ensuring quality and timeliness in the team's output.

How many people will I be managing in this position?

You will lead a team of approximately ten people.

What qualifications are required for this role?

A minimum of 5-10 years of total work experience, with at least 36 months in Transaction Monitoring investigations, along with a professional certification such as CAMS, CFE, or ICA is required.

What kind of experience is preferred for candidates?

Candidates with experience in reputable financial services organizations and established team leadership skills are preferred.

Will I be responsible for training my team members?

Yes, as a leader, you will provide coaching and support to help team members develop and grow.

What kind of investigations will my team conduct?

Your team will perform risk-based investigations on complex Transaction Monitoring alerts and cases related to money laundering, terrorist financing, and tax evasion.

Is collaboration with other teams encouraged?

Yes, you will consult and collaborate with other Team Leads to adopt and share best practices and techniques.

How will my team's performance be monitored?

You will manage the Quality Check process, ensuring timely and appropriate assessments of your team’s output, recording results for performance management purposes.

What skills are essential for candidates applying for this role?

Essential skills include expert understanding of money laundering, terrorist financing, and tax evasion, as well as strong skills in conducting effective TM investigations and data analysis.

What is the language requirement for this position?

Fluency in English, both reading and writing, is required.

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ING

Empowering people to stay a step ahead in life and in business.

Finance
Industry
10,001+
Employees
1991
Founded Year

Mission & Purpose

ING is a pioneer in digital banking and on the forefront being one of the most innovative banks in the world. As ING we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or to tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realize their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers.