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Lead Pensions Administrator

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TPT Retirement Solutions

14d ago

  • Job
    Full-time
    Mid & Senior Level
  • Leeds

AI generated summary

  • You need DB pensions knowledge, GCSEs in Maths and English, benefit calculation experience, and proficiency in Word and Excel. CPC/DPA/CPA studying is preferred, with strong communication skills.
  • You will manage DB calculations, mentor team members, ensure data accuracy, handle complex cases, conduct audits, and maintain compliance with data protection policies.

Requirements

  • Proven Defined Benefit (DB) pensions technical knowledge and experience.
  • GCSE’s (or equivalent) at grades C / 4 or above in Maths and English.
  • Benefit calculation experience.
  • Studying towards/completed CPC/ DPA/CPA.
  • Experience of using Microsoft Word and experience in Excel.
  • Demonstrates enthusiasm for the job and able to work using own initiative.
  • Able to work under pressure, adapt to changes within the workplace whilst prioritising own workload.
  • Good level of communication skills and a curious questioning attitude.

Responsibilities

  • Working in line with service levels to ensure customer satisfaction is a key priority at all times.
  • Owning and managing all aspects of the Pensions Administrator role, including all DB calculations, DB member enquiries and ad hoc project work.
  • Mentoring team members whilst actively developing own knowledge.
  • Taking ownership of delegated tasks within the team, including checking of case work and weekly reports.
  • Prioritising and managing own and others workloads to ensure work is completed within agreed service levels.
  • Checking the work of other team members for accuracy, explaining any changes required in order to improve the working knowledge of colleagues.
  • Working with the Executive Administration Manager/ Pensions Administration Manager to help plan the work of the team in the absence of Team Leader.
  • Maintaining the data relating to the administration and benefits to answer employers, member and third party queries and ensuring the quality and reliability of all data.
  • Handling of and checking of complex cases.
  • Participating in and conducting data quality audits.
  • Managing and dealing with scheme events.
  • Complying with the Data Protection Policy when dealing with personal data in the course of employment including personal data relating to any employee, customer, client, supplier or agent of the Company.
  • Performing all duties in line with TPT’s Information Security policy and to act as an ambassador of TPT at all times.

FAQs

What is the contract type for the Lead Pensions Administrator position?

The contract type is permanent.

Where is the Lead Pensions Administrator role located?

The role is located in Leeds.

What are the main responsibilities of the Lead Pensions Administrator?

The main responsibilities include providing DB and Hybrid pension scheme administration, managing member enquiries, mentoring team members, checking the work of colleagues, and participating in data quality audits.

What qualifications are required for this position?

Candidates should have proven Defined Benefit (DB) pensions technical knowledge, GCSEs (or equivalent) at grades C / 4 or above in Maths and English, and experience in benefit calculation. Studying towards/completed CPC/DPA/CPA is also preferred.

What software skills are necessary for the Lead Pensions Administrator role?

Experience using Microsoft Word and Excel is required.

Is there an opportunity for professional development in this role?

Yes, there are fantastic personal development opportunities with dedicated pension trainers available to provide training in specialist areas.

What benefits does TPT Retirement Solutions offer to its employees?

Benefits include a competitive salary, performance-related bonus, pension scheme, sports and social events, a training and development plan, and flu jabs.

How does TPT support employee satisfaction and team morale?

TPT fosters a friendly environment with approachable team leaders and encourages innovative ideas, and emphasizes collaboration among its administration teams to provide the best service for members and employers.

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TPT Retirement Solutions

A leading provider of UK workplace pensions - making membership worthwhile.

Finance
Industry
201-500
Employees
1946
Founded Year

Mission & Purpose

TPT Retirement Solutions, one of the UK's leading providers of workplace pensions with more than 75 years'​ experience, high quality administration and award-winning investment solutions. DB Complete is our award-winning Master Trust solution. We manage schemes for over 2,600 employers and 425,000 members. Employers have been trusting us with their pensions for over 75 years and with assets of £10.3 billion we are one of the leading providers of workplace pensions in the UK. Each scheme is individually tailored with its own funding and investment strategy, and with TPT having no shareholders, we can pass savings on to our employers and members.

Benefits

  • Pension scheme

  • Private medical insurance

  • Training and development plan

  • Generous annual leave allowance with the opportunity to buy and sell leave days

  • Performance-related bonus

  • Competitive salary