Lead Product Designer

Liberty Specialty Markets

10d ago

Job
Full-time
Senior & Expert Level
Design
Product
London

AI generated summary

You must have experience in Agile, Design Thinking, and Lean UX, with a track record of complex design solutions, proficiency in design tools, strong organizational skills, and a focus on accessibility.
You will design user experiences, lead UX strategies, mentor designers, analyze gaps, conduct research, and collaborate cross-functionally to optimize digital solutions aligned with business goals.

Requirements

Experience using methodologies such as Agile, Design Thinking, Lean UX.
Ability to design, create and work towards an overall product design vision that meets and enhances user experiences and business goals across the company.
Relevant experience as a lead and designer with demonstrable track record of complex design solutions.
Proficiency in Visual design, UX design, prototyping, front-end development process knowledge, user research and/or experiment design.
Experience in working on multiple-integrations, operationally complicated software.
Proven experience of branding implementation, design systems, style guides, UX patterns and workflows.
Be confident using popular design, prototyping, discovery and user testing methods and tools such as Figma, Miro, Lucid.
Experience with Unmoderated/Moderated User testing.
Experience using data analytics for monitoring performance and action optimisation decisions.
Comfortable interacting with all levels of the company.
Proven ability to present projects and status reports to senior management.
Strong organization and analytic thinking skills, with ability to translate complex content into user scenarios, flows and diagrams.
Proven track record of collaborating effectively with cross-functional teams.
Experience working in Agile environments and with Development teams.
Excellent time management and prioritisation skills.
Highly skilled at critical decision-making; ability to evaluate business issues and resolve problems.
Ability to consider long-term sustainability in all design decisions and maintain an eye for reusability in designs.
Experience facilitating and collaborating with multiple product managers with specialised responsibilities.
Understand Accessibility standards and how they impact design and product development. Be a champion for Accessibility and advise the team on compliance.

Responsibilities

You’ll work with business, technology, and product and the user research teams to understand the business vision, objectives and transformation plans to help identify opportunities for competitive advantage.
You’ll be responsible for designing and/or delivering user experience solutions and capabilities across new and existing digital channels, platforms, and ecosystems. Creating and implementing robust digital propositions that engage users and scale demand.
You’ll plan the UX tasks and strategy to be delivered in the most efficient way, following agile best practices. You will support and mentor the team with planning their tasks and when attending agile ceremonies accordingly.
You’ll analyze cross-organizational experiences to identify inefficiencies, gaps, and opportunities to improve and innovate.
You’ll provide UX input to assist with product investment decisions, product strategy, and product roadmap development across a number of portfolios.
You’ll create and/or deliver user-centered design solutions for internal and external-facing experiences that feature ease of use, employ best-in-class interaction design, and optimize the user experience.
You’ll work alongside other product designers on the team to help advance how we promote the craft of UX across the organization to optimize how we think about and leverage UX.
You may lead, manage, and mentor a team of product designers and work together with them on their development and projects assigned to them to achieve and successfully deliver objectives.
Serving in lead capacity on large, complex projects, creates user experience and visual design solutions for projects based on business objectives and user research.
Proactively identifies the need for and initiates new, complex multi-step user flows using various design tools (e.g. experience and service design maps, journey maps, concepts, wireframes and prototypes).
Serve as subject matter expert in the defined UX and brand standards.
Identify design problems and devise modular, scalable, feasible solutions. Translate concepts into wireframes, mock-ups, and prototypes that lead to intuitive user experiences and facilitate the product vision.
Drive, plan, and work with the team to deliver the relevant and prioritised design outputs and ensure these are met as agreed.
Operate with a user-centred design approach and rapidly test and iterate your designs, analysing data, usability goals and business success metrics.
Leads the UX discovery process with support from team leadership, including development and interpreting user goals.
Collaborates with the Research Team to design and execute and support a variety of user research activities. Implement a design plan following the results of user research, concept testing, usability testing and quantitative analysis to make complex design recommendations.
Acts as an advocate for the end user within a cross-functional team.
Promote and cultivate knowledge-sharing and leverage our global expertise and assets.
Works collaboratively by sharing designs early and often, seeking constructive feedback and integrating feedback to improve solutions.
Offers guidance and provides constructive feedback to other team members.
Helps team members develop, strengthen and align their ideas with business and customer goals.

FAQs

What is the job title for this position?

The job title is Lead Product Designer.

Where is this position located?

This position is located in London, United Kingdom.

What type of employment is this role?

This role is a permanent, full-time employment position.

What department does this role belong to?

This role belongs to the GRS Business Agility department, specifically within the Office of Operations and the UX Domain team.

What are the main responsibilities of the Lead Product Designer?

The main responsibilities include planning, developing, designing, and implementing strategies for complex business and customer processes, designing user experience solutions, mentoring team members, and collaborating with cross-functional teams to enhance product offerings.

What skills and experience are necessary for this role?

Necessary skills and experience include expertise in UX design, visual design, prototyping, Agile methodologies, user research, and experience working on complex design solutions. Familiarity with design tools such as Figma, Miro, and Lucid is also required.

What kind of team management experience is expected for the Lead Product Designer?

The candidate should have team management experience and the ability to lead, manage, and mentor a team of product designers effectively.

Is there a focus on user-centered design in this role?

Yes, a strong emphasis is placed on user-centered design principles, and the Lead Product Designer is expected to advocate for the end user within cross-functional teams.

How does the company promote a diverse and inclusive environment?

The company promotes diversity, equity, and inclusion through its Inclusion Matters framework and employee-led networks, which strengthen the workforce's diversity and contribute to an inclusive environment.

What is the reporting structure for this role?

The Lead Product Designer will report to the Head of Digital Product Design and User Experience.

Liberty Specialty Markets

For Mutual Advantage

Finance

Industry

1001-5000

Employees

1994

Founded Year

Mission & Purpose

Liberty Specialty Markets provides specialty and commercial insurance and reinsurance products across a range of industries, including marine, energy, construction, aviation, and more. The company supports businesses with tailored risk management solutions to protect against complex risks. Liberty Specialty Markets' ultimate mission is to help people and businesses embrace today’s challenges with confidence by offering innovative insurance products and services. Their purpose is to deliver financial protection and peace of mind, enabling clients to take on risks while safeguarding their futures.