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Lead Product Designer - Growth

  • Job
    Full-time
    Senior & Expert Level
  • Design
    Product
  • London
  • 21d left

AI generated summary

  • You must lead a design team in an agile environment, focus on growth initiatives, and utilize hands-on design skills while collaborating with stakeholders to enhance user experience.
  • You will lead a design team on growth initiatives, collaborating with stakeholders to create customer-centric experiences while driving end-to-end product design, from research to delivery.

Requirements

  • Lead Product Designer - Growth
  • As a Lead Product Designer you will be working within an agile environment, applying your product design knowledge to real world digital products and services.
  • You will lead a team of Product Designers, focused on several strategically important growth initiatives – including native apps, agency ticketing, and a focus on customer acquisition.
  • In addition to leading a team, you will be willing and able to leverage your hands-on design skill set as required.
  • This role is based in our head office in London’s West End, with 1-2 days in office per week.
  • You’ll report to the Director of Product (with an additional dotted-line to the Head of Product Design), and work day-to-day within your design team which is part of a broader Product & Engineering team.
  • You will also work closely with stakeholders in the UK and US, such as the Venue Ticketing and Agency Ticketing teams, Food & Beverage teams, Marketing teams and other colleagues to build customer-centric experiences.
  • This is a pivotal role to shape the user journey and experience for one of the world’s leading live entertainment ticketing companies, ATG Entertainment– both for our audiences as well as the producers we serve.
  • We want you to drive product design development from end-to-end, including research, ideation, detailed design, and delivery across multiple products and areas.
  • Keen to join us during this period of exciting growth!
  • We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace.
  • We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role.
  • Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
  • If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.
  • We are proud to be an equal opportunity employer and strive to provide a stage for everyone.
  • Onstage and off, we hold ourselves accountable for nurturing an inclusive culture.

Responsibilities

  • As a Lead Product Designer you will be working within an agile environment, applying your product design knowledge to real world digital products and services.
  • You will lead a team of Product Designers, focused on several strategically important growth initiatives – including native apps, agency ticketing, and a focus on customer acquisition.
  • In addition to leading a team, you will be willing and able to leverage your hands-on design skill set as required.
  • You will also work closely with stakeholders in the UK and US, such as the Venue Ticketing and Agency Ticketing teams, Food & Beverage teams, Marketing teams and other colleagues to build customer-centric experiences.
  • You will drive product design development from end-to-end, including research, ideation, detailed design, and delivery across multiple products and areas.

FAQs

What is the job title for this role?

The job title for this role is Lead Product Designer - Growth.

What are the working hours for this position?

The working hours for this position are 40 hours per week.

What type of employment is this position?

This position is permanent and full-time.

Where is the job located?

The job is located at ATG Entertainment, London, Greater London, WC2H 8AF.

What is the closing date for applications?

The closing date for applications is 22-11-2024 at 23:59.

Will I need to come into the office every day?

No, you will be required to be in the office 1-2 days per week.

Who will I report to in this role?

You will report to the Director of Product, with an additional dotted-line to the Head of Product Design.

Is there an opportunity for candidates with disabilities to apply?

Yes, we are a Disability Confident Committed Employer and offer support to candidates with disabilities during the application process.

How can I learn more about the company's values and culture?

You can find out more about us and our values at atg.co.uk and careers.atg.co.uk.

What key initiatives will I be involved in as a Lead Product Designer?

You will be involved in several strategically important growth initiatives including native apps, agency ticketing, and customer acquisition.

Entertainment & Media
Industry
5001-10,000
Employees
1992
Founded Year

Mission & Purpose

Founded in 1992 in the UK, we’ve grown into the world’s number one live-theatre company today. We cover every discipline in the theatre industry, from operating venues to ticketing platforms and producing shows. We are passionate about great shows and our ambition is to help them find the largest possible audiences. We operate close to 50 venues across Britain, the US and Germany. Our portfolio includes historic West End theatres and venues across the UK in major cities such as Birmingham, Bristol, Edinburgh, Glasgow, Liverpool, Manchester and many more. In the US, we operate venues on Broadway, in Brooklyn, New Orleans, San Antonio, and Boston. In Europe, we operate theatres in Berlin, Cologne, Düsseldorf, Hamburg and Bochum. ATG Tickets operates in the UK, US and Germany across three brands atgtickets.com, LOVEtheatre.com and Group Line. We run Britain’s most visited theatre ticketing sites, selling over 11 million tickets a year for hit musicals, acclaimed plays, concerts, comedy shows, attractions and exhibitions. Group Line is consistently voted “Best Ticketing Agency” by industry peers. We produce shows across the entertainment spectrum and are proud to have won many Olivier and Tony awards. Recent ATG productions in the UK include both West End productions and UK tours. On Broadway, we recently presented Sunday in the Park with George starring Jake Gyllenhaal as the inaugural show for the re-opening of the Hudson theatre. Our European production arm, BB Promotions, recently won the “Promoter of the Year” award in recognition of recent accomplishments. We work in close partnership with some of the world’s most revered producers, directors and performers. We frequently co-produce shows alongside the Lincoln Centre Theater in New York, the Chichester Festival Theatre, the Almeida, the National Theatre and of course, Sonia Friedman Productions, the acclaimed international producer of dozens of hit shows.

Culture & Values

  • We are passionate about our work, our business and our industry.

  • We are smart in our quest for simple, efficient and innovative solutions.

  • We are collaborative and help each other to reach our goals.

  • We are ambitious and seek to exceed people’s expectations.