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Lead Program Manager, Design

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Airbnb

30d ago

  • Job
    Full-time
    Expert Level
  • Product
  • $153K - $184.9K

AI generated summary

  • You need 12+ years experience in design, proven ability to manage complex projects, build relationships, and lead teams in a fast-paced environment. Strong strategic thinking, problem-solving, and organizational skills are a must. Passion for excellence is key.
  • You will lead program management and operations of a design team, ensuring roadmap delivery, alignment across teams, and successful product launches. Collaborate with cross-functional leaders, drive consistency, optimize interaction models, identify obstacles, inspire and develop the Design Program Management team.

Requirements

  • BA/BS with 12+ years Consulting, Program Management, Product Management, Project Management or relevant experience.
  • Demonstrated ability to work through ambiguity to detailed solutions. You can take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish-line.
  • Track record of managing and shipping impactful design initiatives in a large digital product org.
  • Long-term strategic thinking balanced with near-term execution skills. Distinctive problem solving skills.
  • Proven ability to build strong relationships and influence business leaders.
  • Demonstrable leadership skills and experience in mediation, negotiation, and conflict resolution.
  • Demonstrated track record successfully managing ambitious and operationally complex projects with cross-functional teams.
  • Experience in structuring and implementing initiatives at scale with design and product teams.
  • Background in establishing systems: experience developing process where little exists, and demonstrated flexibility to get things done.
  • Passionate and enthusiastic about organizational excellence and attention to detail
  • Thrives in ambiguity in a fast-paced, hyper-growth organization
  • Preferred Qualifications:
  • Deep knowledge of and appreciation for the Product Design process
  • Experience with or understanding of cross-functional (Design, Product Management, Product Marketing, Engineering) product-driven organizations or digital agency

Responsibilities

  • As a Lead Design Program Manager (DPM), you will partner with our Design Managers and/or Directors and cross-functional leaders to drive delivery of quarterly and annual roadmap objectives and ensure that what we promise in our roadmap is what we deliver in our product. You will drive tight alignment of activities across teams through cross-functional planning,strong communication, and rigorous program management.
  • In this role, you are responsible for the program management and operations of a design team focused on a critical product initiative (as part of a broader launch) as well as establishing an operating rhythm within your team. You will lead the end-to-end scoping, planning, execution, and launch of your program to deliver success for our product, hosts, and guests. You will also serve as the bridge between critical business functions, aligning stakeholders, providing visibility into the workstream's progress, elevating risks, and shepherding the team through the process of bringing our work to life. You will partner closely with the Head of Design Program Management to provide insight on program progress and raise any red flags that could affect delivery.
  • Drive consistency and harmony in design team operating rhythm, including communication structures, project templates, leadership cadence, and resource utilization..
  • Initiate and run internal initiatives that significantly improve the Design org’s operations and cross-functional ways of working.
  • Optimize interaction models between Product Marketing, Engineering, Design, Creative, and Marketing, influencing cross-functionally to identify opportunity, unlock productivity, and accelerate execution.
  • Drive continuous improvement leveraging lessons learned from teams to celebrate successes as well as identify ways to improve.
  • Identify and predict obstacles, collisions, and risk to projects across multiple teams and seek solutions to eliminate them.
  • Inspire, develop, and challenge Airbnb's Design Program Management team, modeling excellence.
  • Build a following: attract and nurture the best talent.

FAQs

What is the main focus of the Lead Program Manager, Design role at Airbnb?

The main focus of the Lead Program Manager, Design role at Airbnb is to enable the Design group to run effectively and deliver usable, lovable, and scalable products for users through seamless day-to-day operations and strong stakeholder alignment.

What are the key responsibilities of a Design Program Manager in this role?

The key responsibilities include leading the end-to-end planning, execution, and budgeting of programs to drive success for Airbnb's products, hosts, and guests. Design Program Managers work closely with Design, Product Management, Engineering, and business leaders to ensure alignment and efficiency in operations.

What qualities are important for a successful Lead Program Manager, Design at Airbnb?

Successful Lead Program Managers in this role demonstrate strong performance, thrive in ambiguity, have problem-solving leadership skills with limited oversight, and bring creativity to operational aspects of a design team. They also have a deep understanding of the practice and process of design.

How does the Lead Program Manager, Design collaborate with stakeholders in the organization?

The Lead Program Manager, Design works collaboratively with stakeholders in Design, Product Management, Engineering, and business leadership to drive Airbnb's priorities through seamless operations and alignment. They anticipate decision-making processes and persistently explore new ways of doing things to achieve success.

Airbnb is a community based on connection and belonging.

Travel & Leisure
Industry
5001-10,000
Employees
2007
Founded Year

Mission & Purpose

Airbnb is an online platform that connects travellers with unique lodging options and experiences offered by hosts worldwide. The company allows hosts to rent out their properties, whether it's a spare room, an entire house, or even an unusual accommodation like a treehouse or boat, to travellers seeking a more personalised and local experience. Airbnb's ultimate mission is to create a world where anyone can belong anywhere, fostering a sense of belonging and cultural exchange among travellers and hosts. Their purpose is to enable people to explore new places, immerse themselves in different cultures, and build connections with local communities while offering hosts an opportunity to share their spaces and stories. By facilitating peer-to-peer hospitality, Airbnb aims to make travel more accessible, authentic, and enriching for people from all walks of life, while contributing to economic opportunities and sustainable tourism in various destinations.

Benefits

  • Comprehensive health plans

  • Paid volunteer time

  • Healthy food and snacks

  • Generous parental and family leave

  • Learning and development

  • Annual travel and experiences credit