Learning and Development Specialist

University of Michigan

Jan 17

Applications are closed

Job
Full-time
Junior Level
People, HR & Administration
Education & Teaching
Ann Arbor

Requirements

Bachelor's degree from an accredited college or university majoring in business, instructional design, human resources, organizational development, education, or hospitality.
Experience facilitating and presenting.
At least 2+ years of experience in training or instructional design roles.
Experience in content development, workforce development, and training needs analysis.
Experience designing training materials, including manuals, presentations, and e-learning courses.
Experience in assessing and evaluating training needs and the effectiveness of programs.
Comfortable using digital tools and software for creating training content (e.g., PowerPoint, domiKNOW, Adobe Captivate, Articulate Storyline).
Familiarity with multimedia tools (video editing, graphic design software).
ServSafe certification within 6 months.

Responsibilities

Work with and report to the Learning & Development Director and Safety Representatives to minimize and escalate any training compliance gaps in the department for professional and bargained-for staff using our approaches to lead staff training compliance.
Collaborate with our teams to gather feedback from staff team members and use user feedback to enhance the effectiveness of compliance programs, including environmental health and safety, University policy tracking, and other required topics.
Work with Dining Sr. Lead team to determine whether professional and bargained-for staff require enhanced training or support and develop presentations and materials to support this project.
Maintain a detailed calendar of MDining training activities and host events to communicate with all staff on opportunities to participate.
Schedule training activities and classes to facilitate all professional and bargained-for staff training compliance.
Maintain records of training activities and employee progress toward training compliance.
Track employee training hours and expenses and generate reports on staff attendance at training and conferences; prepare reports for inspection or audits.
Work with the Learning & Development Director to standardize an annual departmental training schedule for all professional and bargained-for staff.
Present development programs using multiple forms and formats including group discussions, lectures, simulations, and videos.
Implement training plans in collaboration with the Learning & Development Director.
Collaborate with Dining, Student Life, or external partners to ensure programs for professional and bargained-for staff include a focus on approaches to food and workplace safety, customer service, cash handling and business processes, sustainability, and diversity and inclusion.
Review all department training to ensure standards, guidelines, departmental policies are being followed and standardized approaches to training for professional and bargained-for staff.
Facilitate sessions to train other facilitators on how to lead training including facilitation best practices, methods like adult learning theory, and other tools used to facilitate training to train others.
Capability to manage multiple training projects, deadlines, and resources.

FAQs

What is the primary role of the Learning and Development Specialist?

The primary role of the Learning and Development Specialist is to oversee onboarding programs, safety training, and related departmental policies to maintain training compliance for all Dining professionals and bargained-for staff.

What qualifications are required for this position?

Required qualifications include a bachelor's degree in a relevant field, at least 2+ years of experience in training or instructional design roles, experience in content development, and familiarity with various digital tools for creating training content.

Is a cover letter necessary to apply for this position?

Yes, a cover letter is required and should be attached as the first page of your resume. It should outline your specific interest in the position and relate your skills and experience to the job.

What are the key responsibilities of the Learning and Development Specialist?

Key responsibilities include program management, collaborating with teams to gather feedback, maintaining records of training compliance, scheduling training activities, and presenting development programs in various formats.

What benefits are offered to employees at the University of Michigan?

Benefits include generous time off, a retirement plan with two-for-one matching contributions, comprehensive health insurance options, life insurance, long-term disability coverage, and flexible spending accounts.

What location is this job based in?

This job is based on the Ann Arbor Campus.

Are there opportunities for growth and development within this position?

Yes, the role emphasizes developing training programs that can enhance compliance and effectiveness, providing opportunities for growth and collaboration with various teams.

Is there a requirement for ServSafe certification?

Yes, ServSafe certification is required within six months of employment.

What is the salary range for this position?

The salary range for this position is between $48,200.00 and $55,400.00, depending on qualifications and experience.

Will local or remote travel be a requirement for this position?

The role primarily requires working on campus, with some opportunity for hybrid work as approved by the supervisor. Travel is not explicitly mentioned as a requirement.

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The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.