FAQs
What is the primary responsibility of a Learning and Development Specialist at Werner Enterprises?
The primary responsibility is to develop and implement training strategies, plans, and processes to support departmental and organizational goals, ensuring associates have the skills necessary to perform their roles effectively.
What qualifications are preferred for this position?
A minimum of a Bachelor's Degree in Human Resources, Adult Education, or a related field is preferred, along with three to five years of training or employee relations experience and two to three years of customer service experience.
What skills are essential for a Learning and Development Specialist?
Essential skills include strong verbal, listening, and written communication, decision-making abilities, excellent computer skills (including software like PowerPoint and Excel), and strong presentation and public-speaking skills.
Is experience with employee relations necessary for this role?
Yes, a working knowledge of employee relations practices, including dispute resolution and investigation experience, is preferred for this position.
What types of training materials will be developed by the Learning and Development Specialist?
The Learning and Development Specialist will develop training materials, multimedia visual aids, and other educational resources to assist in the training process.
Will the Learning and Development Specialist need to collaborate with management?
Yes, the Specialist will work closely with management to ensure policies, programs, and processes are effectively developed and implemented in compliance with organizational objectives and relevant laws.
What type of experience is valued in this role?
Depth of practical experience in both technical and non-technical training is valued, along with demonstrated leadership abilities.
Is there a focus on continuous improvement in training services?
Yes, the role emphasizes continuously seeking and supporting new approaches, practices, and processes to improve the efficiency of training services offered.
How will training issues be handled?
The Learning and Development Specialist will resolve and respond to training issues and questions from leaders and associates regarding processes, company policies, and current regulations.
Does Werner Enterprises provide equal employment opportunities?
Yes, Werner Enterprises provides equal employment opportunities to all employees and applicants without discrimination based on various protected statuses.