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Learning & Development Administrator

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  • Job
    Full-time
    Entry & Junior Level
  • People, HR & Administration
    Education & Teaching
  • Manchester

Requirements

  • Ability to work to deadlines and under pressure
  • Excellent attention to detail and time management skills
  • Excellent organisation skills
  • Ability to communicate at all levels of the business
  • Ability to engage and manage key stakeholder relationships
  • Excellent Microsoft Office skills
  • Ability to maintain discretion in confidential matters
  • Previous generalist administration experience
  • Previous customer service experience

Responsibilities

  • Administration for development activities, including: sending out invitations, booking training remotely or in rooms, keeping track of attendance and updating registers.
  • Administration involved in induction process and new starter communication
  • Attendance of Induction and internal training events in a supporting/organising capacity
  • Liaising with external training providers to source and book training
  • Research and booking of external courses including notifying employees of course details
  • Liaising with accounts for payment requests and keeping records up to date
  • Support with apprentices and trainee coordination and record keeping
  • Maintenance of relevant CPD records as required by the SRA
  • Managing subscriptions
  • Any ad hoc duties as requested by the L&D department
  • Support individuals with their development across the business
  • Manage academy inbox
  • Keep L&D reports up to date i.e. spending tracker and qualifications
  • Track development plans, conversations and records on PeopleHR
  • Attend external events on an ad hoc basis i.e. careers fairs
  • Assist with the recruitment process for both legal and non-legal apprenticeships as required
  • Attending meetings and taking notes
  • To undertake ad hoc project work as and required
  • Update The Knowledge Hub with new starters, relocations and leavers
  • The Knowledge Hub reporting for departments as needed
  • Weekly and monthly training reports and updates to management
  • Adding training sessions and recordings onto The Knowledge Hub
  • Regular review and maintenance of The Knowledge Hub courses
  • The above list is not exhaustive of any other tasks, which may be required.

FAQs

What is the salary for the Learning & Development Administrator position?

The salary for the Learning & Development Administrator position is £21,840.

Where is the Learning & Development Administrator role located?

The role is located in Southport, Manchester, or can be done in a hybrid format.

What are the working hours for this position?

The working hours for this position are 35 hours per week.

Does the company offer holiday benefits?

Yes, the company offers 35 days of holiday a year, including bank holidays and Christmas Closure, with an option to purchase up to 3 extra days holiday per year.

Are there any bonus incentives for this position?

Yes, there is a bonus scheme available, subject to targets being met.

What types of leaves and policies does the company provide?

The company provides life assurance, company sick pay, and enhanced maternity, paternity and IVF schemes.

What kind of development opportunities does the company offer?

The company provides apprenticeship and training contract opportunities, as well as avenues for internal progression.

Is prior experience required for this position?

Yes, previous generalist administration experience and customer service experience are required.

What skills are essential for this role?

Essential skills include the ability to work to deadlines, excellent attention to detail, time management, organization skills, and strong communication abilities at all levels of the business.

Does the company support professional development through external courses?

Yes, the role includes responsibilities for researching and booking external courses and liaising with external training providers.

Are there any specific software skills required for this position?

Yes, excellent Microsoft Office skills are required for this position.

Is there a focus on diversity and inclusion within the company?

Yes, the company is committed to diversity and inclusion, welcoming applications from all diversity groups and backgrounds.

Will I need to travel for this role?

Yes, travel between group offices may be required when necessary.

What type of support is provided to employees regarding development activities?

The Learning & Development Administrator will manage and support various development activities, including induction processes and training programs.

How can I find more information about Fletchers Solicitors?

More information can be found on their website at https://www.fletcherssolicitors.co.uk/about-us.

A group of specialist legal teams, specialising in medical negligence, serious injury, cycle and motorcycle accidents.

Law
Industry
501-1000
Employees

Mission & Purpose

We aspire to be the best place to work in the legal sector. Our mission is simple: Help rebuild the lives of people who have suffered serious, life changing injuries. Our goal is for them to have the very best possible life after injury. We do this, not only through the case work we undertake for injured clients, but also through supporting charities, causes and organisations that share the same mission. We are a fast- growing business, underpinned by exceptional financial security through our owners Sun European Partners- one of the largest and most successful investors in the world. We have grown substantially over the years to a firm employing just under 600 people, however one thing has remained constant – our determination to do the best for victims of accidents, serious injury and medical negligence. To us, the most important thing about personal injury law is the individual at the centre of it all and our team who support them. We offer multiple routes to both legal and non-legal qualifications, many of which are fully funded and gained while you work. We are also fearlessly protective of our culture which empowers our team to succeed.

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