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Learning & Development Specialist

  • Job
    Full-time
    Mid Level
  • Education & Teaching
  • Atlanta

AI generated summary

  • You need 3+ years in learning and development, proficiency in LMS/tools, strong presentation and project management skills, excellent communication, adaptability, and problem-solving abilities. Travel up to 20%.
  • You will design, deliver, and update training materials, support onboarding, and address system utilization gaps while collaborating with teams to enhance employee learning experiences.

Requirements

  • 3+ years of experience in learning and development, systems training, or related roles.
  • Proficiency in learning management systems and digital learning tools (e.g. Articulate).
  • Strong presentation skills and excellent abilities in facilitating in person and virtual meetings and workshops.
  • Strong project planning and management skills.
  • Problem-solving abilities with a focus on process improvement and innovation.
  • Excellent communication and organizational skills.
  • Ability to adapt to evolving business needs and manage multiple priorities effectively.
  • Strong collaboration skills and excellent communication skills required; with the ability to make high quality decisions.
  • Strong computer literacy is required.
  • Must be able to travel up to 20% of work schedule.
  • Ability to travel occasionally for training delivery and stakeholder engagement.
  • Flexibility to support diverse learning needs and organizational priorities.

Responsibilities

  • Serve as a subject matter expert in company operational systems (e.g., property management software, LMS, and other business tools).
  • Provide training and support to help employees effectively utilize these systems.
  • Proactively identify and address gaps in system utilization across diverse employee groups, including those with limited computer access, by developing alternate training delivery methods.
  • Ensure system-related training materials are accurate, up-to-date, and accessible.
  • Design and deliver resources to help employees adapt to new tools, processes, or systems.
  • Partner with HR and hiring managers to enhance onboarding resources and processes to ensure a seamless onboarding experience for new employees.
  • Support expansion markets by tailoring onboarding materials and resources to meet local needs.
  • Act as a resource for managers and other employees to help them navigate onboarding tools and best practices.
  • Continuously monitor onboarding programs to ensure alignment with organizational goals.
  • Create onboarding solutions tailored for non-traditional learners, such as mobile-friendly or offline resources, to support equitable access for all employee demographics.
  • Act as a primary liaison with centralized business groups to ensure alignment and support for individual needs along with national L&D initiatives.
  • Support regional and expansion market initiatives by providing tailored resources and expertise.
  • Collaborate with other departments to ensure alignment in systems training and support.
  • Develop and design effective, engaging, and learner-centered training materials, courses, and programs for both virtual and in-person delivery.
  • Research, pilot, and implement alternative learning modalities (e.g., mobile learning, gamification, or microlearning) to engage diverse employee populations, particularly those with limited access to traditional learning methods.
  • Develop and maintain templates for learning materials such as slide decks, participant guides, and facilitator notes to ensure consistency in presentation and delivery.
  • Develop and update official learning materials, such as handbooks, workbooks, presentations, and digital resources, ensuring consistency and alignment with learning objectives.
  • Collaborate with subject matter experts to ensure the proper structuring and formatting of materials that are both visually appealing and effective for learning.
  • Design training programs that support compliance, customer service, and sales excellence, tailoring content to the specific needs of the property management industry.

FAQs

What is the primary responsibility of a Learning & Development Specialist?

The primary responsibility is to enhance the organization’s learning experiences by integrating operational systems expertise, supporting onboarding processes, and aligning learning initiatives with business objectives.

What qualifications are required for this role?

A minimum of 3+ years of experience in learning and development, systems training, or related roles is required, along with proficiency in learning management systems and digital learning tools.

Is travel a requirement for this position?

Yes, the role may require occasional travel, up to 20% of the work schedule, for training delivery and stakeholder engagement.

What skills are essential for a Learning & Development Specialist?

Essential skills include strong project planning and management, excellent communication and organizational abilities, strong presentation skills, and proficiency in problem-solving focused on process improvement and innovation.

How does a Learning & Development Specialist engage with stakeholders?

The Specialist acts as a primary liaison with centralized business groups to ensure alignment with national L&D initiatives and provides tailored resources and expertise for regional and expansion market initiatives.

What type of training materials does the Learning & Development Specialist create?

The Specialist develops and designs effective, engaging, and learner-centered training materials and courses for various delivery methods, including virtual and in-person formats.

How does the role support onboarding processes?

The Specialist partners with HR and hiring managers to enhance onboarding resources and processes, ensuring a seamless onboarding experience for new employees and tailoring materials to meet local needs.

What is the importance of data analysis in this position?

Analytical skills are crucial for assessing training needs, evaluating outcomes, and spotting trends in system utilization and onboarding to ensure that learning initiatives are impactful and aligned with organizational goals.

Can this role accommodate diverse learning needs?

Yes, the Specialist creates onboarding solutions and training materials tailored for non-traditional learners, such as mobile-friendly or offline resources, to support equitable access for all employee demographics.

What is the work culture for a Learning & Development Specialist?

The work culture encourages collaboration, continuous learning, and innovation, emphasizing the importance of teamwork and a commitment to fostering growth and enhancing employee skills.

Creating communities where people thrive.™

Real Estate
Industry
1001-5000
Employees
1967
Founded Year

Mission & Purpose

Equity Residential (NYSE: EQR) is one of the nation’s largest publicly traded owners and operators of high-quality rental apartment properties and we were one of the first real estate firms included in the S&P 500. At Equity Residential, our Purpose is Creating Communities Where People Thrive. Diversity and Inclusion, Sustainability, Social Responsibility, and Total Wellbeing are key drivers in our commitment to creating the best apartment communities for people to live, work, and play. Our portfolio of approximately 78,000 apartments in Boston, New York, Washington D.C, Southern California, San Francisco, Seattle and Denver is focused in urban and high-density suburban locations. Our employees -- about 2,600 strong -- are really good at what they do, work hard and enjoy the ride, appreciate the community at large and value the contributions of others. At Equity, we take pride in providing a culture where employees can be themselves and be heard and where our residents Live Remarkably.