Logo of Huzzle

Home

Matches

Explore

Manage

Learning Experience & Delivery Manager

image

British Sugar

17d ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Education & Teaching
  • Peterborough

AI generated summary

  • You need proven training management experience, strong project and stakeholder skills, data proficiency, a commercial mindset, problem-solving abilities, a learner-focused approach, and process improvement experience.
  • You will develop and oversee training plans, coordinate with providers, manage budgets, monitor attendance, resolve scheduling issues, and drive continuous improvement in training delivery.

Requirements

  • * Proven experience managing the delivery of operational training at scale
  • * Strong project management and stakeholder engagement skills
  • * Confident using data, learning systems (PeopleHub/SuccessFactors), and reporting tools
  • * Commercial mindset – able to balance cost, quality, and impact, manage budgets wisely, and spot efficiencies
  • * Proactive problem-solver who can stay calm under pressure and adapt quickly
  • * A learner-focused mindset with a commitment to delivering a great experience
  • * Experience improving training processes and driving delivery efficiency
  • * Someone who lives our values and brings ‘the how’ to life in everything they do

Responsibilities

  • Training Plan Development: Create a 15-month rolling delivery plan for Supply Chain & Agriculture role-based training (including onboarding and refreshers), based on data from PeopleHub.
  • Delivery Oversight: Ensure training (safety, technical, leadership) is delivered on time and within budget, balancing training with business demands.
  • Stakeholder Collaboration: Work with Site General Managers, Operations & Engineering Support Managers, and the Head of Technical Agriculture to review and finalise the training plan, with quarterly check-ins.
  • Attendance & Capacity Planning: Monitor learning time and attendance, enabling proactive capacity planning and maximising session attendance.
  • Training Coordination: Liaise with internal and external providers (approx. 70 providers total) to execute training smoothly.
  • Issue Management: Act quickly with operational leaders to resolve scheduling disruptions without compromising budget or delivery.
  • Learning Experience: Use PeopleHub Learning to create a clear, engaging user experience and manage logistics (venues, equipment, materials).
  • Budget Oversight: Track training budgets, raise POs, analyse feedback, and identify improvements.
  • Continuous Improvement: Identify areas for streamlining and cost-saving, manage the training mailbox, and maintain strong provider relationships.

FAQs

What is the location for the Learning Experience & Delivery Manager position?

The position is located in Peterborough with flexibility to work from home.

How often is travel to other sites required for this role?

Travel to sites such as Wissington, Bury St-Edmonds, Newark, and Cantley is approximately once per quarter.

What is the salary band for this role?

The salary band for the Learning Experience & Delivery Manager position ranges from £49,155 to £60,599.

Who will I be reporting to in this role?

You will be reporting to the Head of Talent & Leadership.

What are the key responsibilities of this position?

Key responsibilities include training plan development, delivery oversight, stakeholder collaboration, attendance and capacity planning, training coordination, issue management, enhancing the learning experience, budget oversight, and continuous improvement.

What experience is required for this role?

Proven experience managing the delivery of operational training at scale is required, along with strong project management and stakeholder engagement skills.

Are there opportunities for continuous improvement in this role?

Yes, the position involves identifying areas for streamlining and cost-saving and improving training processes.

Is the Learning Experience & Delivery Manager role focused on safety?

Yes, the role emphasizes the importance of safety, encouraging a culture of challenging unsafe behaviors and promoting safe practices.

What is the expected mindset for candidates applying for this position?

Candidates should have a learner-focused mindset, a commitment to delivering great experiences, and a proactive problem-solving attitude.

Does British Sugar value diversity and inclusion in the workplace?

Yes, British Sugar is committed to creating an inclusive environment where all people are treated with respect and given opportunities to succeed.

image

British Sugar

Producing over 50% of the UK's sugar from homegrown sugar beet grown by 3,000 farmers

Manufacturing & Electronics
Industry
1001-5000
Employees
1912
Founded Year

Mission & Purpose

British Sugar is the leading supplier to the British and Irish food and beverage markets. We operate at four advanced manufacturing plants across East Anglia and the East Midlands. We currently employ around 1,400 permanent and contract staff and indirectly support around 9,500 UK jobs in the wider economy. We employ technicians, apprentices, graduates and experienced professionals for roles across the business and throughout the supply chain including engineers, accountants and project managers. Over the past 10 years, we have recruited and trained over 100 graduates and 90 apprentices. Over 3,000 growers supply our factories with around 8 million tonnes of sugar beet each year, which we process into up to 1.4 million tonnes of sugar. Sugar production is at the heart of our operations but using our highly integrated approach to manufacturing, we aim to transform all of our raw materials into sustainable products. We produce 500,000 tonnes of animal feed from sugar beet pulp. We recycle stones for building, lime for soil conditioning and soil for landscaping. Using our Combined Heat & Power plants, we export enough electricity to power 120,000 homes. We were also the first company to manufacture Bioethanol in the UK. Over the past five years, we have invested over £250m in our advanced manufacturing plants at Bury St Edmunds, Cantley, Newark and Wissington to make them as efficient and productive as possible.