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Learning Production Specialist, J&J Learn

  • Job
    Full-time
    Mid & Senior Level
  • People, HR & Administration
    Education & Teaching
  • Manila

AI generated summary

  • You must have a relevant Bachelor's degree, training program experience, event organization skills, proficiency in VILT tools, data analysis abilities, and strong communication skills.
  • You will coordinate and produce events, handle logistics, ensure quality experiences, support virtual training, maintain records, foster partnerships, and improve learner experiences.

Requirements

  • A Bachelor’s Degree in Education, Human Resources, Hospitality, Business Administration, Communications, or a related field is required.
  • Prior experience in leading and supporting training programs, both onsite and virtually, is crucial.
  • Experience in organizing events, including logistical planning and coordination.
  • Proficiency in tools like Zoom, Microsoft Teams, or other VILT platforms, including handling breakout rooms, polls, and chat functions.
  • Experience with LMS platforms for course management, registration, and tracking is helpful.
  • Ability to compile and analyze data, generate reports, and provide insights for continuous improvement.
  • Strong communication and interpersonal skills to interact effectively with diverse groups, including course owners, participants, and team members across regions.
  • Capability to anticipate and address unforeseen issues, ensuring smooth program delivery.
  • Precision in managing logistical details and documentation.
  • Skills in managing projects, timelines, and resources efficiently is preferred.
  • Cultural awareness, including understanding and respecting cultural differences, particularly in a global setting.
  • Compliance knowledge, including familiarity with health, safety, and regulatory requirements relevant to event management and program delivery.
  • Ability and willingness to travel and work flexible hours, including evenings and sporadic weekends.
  • Certifications in logistics, learning and performance, or project management are desired.

Responsibilities

  • Act as the onsite and virtual operations subject matter expert and primary point of contact for coordinating and producing J&J programs. This includes understanding the needs of course owners, handling the end-to-end delivery process, and addressing any logistical challenges that arise.
  • Handle and support all logistical activities for events, including room booking, agenda planning, material shipping, and catering arrangements. Ensure smooth execution during pre-event, event, and post-event phases, and conduct comprehensive post-event reviews.
  • Document key logistical processes and compile relevant data for internal use, ensuring all records are accurate and up-to-date.
  • Establish and maintain partnerships with key contacts at various sites, such as catering, IT, and facilities teams, to ensure effective coordination and support for events.
  • Communicate effectively and collaborate with ambassadors and HR team members across regions, fostering strong relationships and ensuring alignment with global program goals.
  • Ensure a high-quality, engaging experience for all participants by handling the event ambiance, overseeing the quality of presentation materials, and fostering positive interactions throughout the event.
  • Support the development and adherence to J&J marketing and design standards in materials, including banners and leaflets, ensuring consistency and brand alignment.
  • Produce Virtual Instructor-Led Training (VILT) sessions, handling tasks such as attendance tracking, running interactive tools (e.g., breakout rooms, polls), answering chat queries, generating and distributing session links, troubleshooting, and supporting facilitators.
  • Ensure compliance with relevant laws, regulations, and policies, including health and safety standards, and respect cultural considerations in all event activities.
  • Identify and address critical gaps and areas for improvement in enterprise systems to enhance the overall learner experience.

FAQs

What is the job title for this position?

The job title is Learning Production Specialist for J&J Learn.

Where is this position based?

This position is based in Manila, Philippines.

What are the key responsibilities of the Learning Production Specialist?

Key responsibilities include coordinating onsite and virtual learning delivery, managing logistics for events, communicating with stakeholders, producing Virtual Instructor-Led Training (VILT) sessions, and ensuring a high-quality experience for participants.

What qualifications are required for this role?

A Bachelor’s Degree in Education, Human Resources, Hospitality, Business Administration, Communications, or a related field is required, along with prior experience in supporting training programs and organizing events.

Is prior experience in event organization necessary?

Yes, experience in organizing events, including logistical planning and coordination, is crucial for this role.

What type of software tools should candidates be proficient in?

Candidates should be proficient in tools like Zoom, Microsoft Teams, and other VILT platforms, as well as have experience with Learning Management Systems (LMS) for course management.

Are there specific skills required for this position?

Yes, candidates should possess strong communication and interpersonal skills, the ability to anticipate and resolve issues, precision in managing logistical details, and project management capabilities.

Is cultural awareness important for this role?

Yes, understanding and respecting cultural differences, especially in a global setting, is an important aspect of this position.

Will travel be required for this job?

Yes, the role requires the ability and willingness to travel and work flexible hours, including evenings and sporadic weekends.

Are there any preferred certifications for this role?

Certifications in logistics, learning and performance, or project management are desired but not mandatory.

Hospitals and Health Care

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Profound Change Requires Boldness. Johnson & Johnson is the largest and most diversified healthcare products company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world.