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Leasing Manager

  • Job
    Mid Level
  • Real Estate & Property
  • Philadelphia

AI generated summary

  • You need strong communication, customer service, and organizational skills, a real estate license, a Bachelor's degree, 3+ years of experience, and management experience. Follow company policies and meet deadlines.
  • You will oversee all aspects of leasing operations, from completing paperwork to training staff, ensuring compliance with policies, and maintaining effective communication with residents and stakeholders.


  • Competencies:
  • Effective communication and customer service skills
  • Basic computer skills in a Windows environment
  • Possess a valid real estate license as required by state regulations
  • Direct the leasing activities of the leasing staff.
  • Have a courteous and professional attitude
  • Have good organization skills and be able to meet deadlines
  • Prepare for all audits and be detailed oriented and well organized
  • Follow all policies and procedures of Cushman & Wakefield
  • Important Education:
  • Bachelor’s Degree preferred
  • Important Experience:
  • 3+ years of related experience
  • 1+ years of Management experience


  • Essential Job Duties:
  • Complete lease/renewal paperwork to ensure completion to company standards.
  • Explain lease information to residents.
  • Entering all data into tracking system to track leasing activities.
  • Walk apartment units prior to showing and occupancy by resident.
  • Review leasing paperwork, and audit lease files.
  • Submit daily, weekly, and monthly leasing reports as required.
  • Track and evaluate advertising, and all client traffic.
  • Ensure online advertising is reviewed and updated daily.
  • Responsible for training and developing leasing personnel in accordance with company policies
  • and procedures.
  • Prepare marketing plans, leasing strategies, and advertising proposals with assistance of the
  • Property Manager.
  • Maintain professional communication with residents, applicants, and other representatives.
  • Report all property issues, leasing objections, and potential liabilities along with recommendations for solving such issues to Property Manager.
  • Determine leasing opportunities of leasing staff and work on goal setting, improving the performance of each staff member.
  • Analyzing shop program results, distributes completed evaluations, and reviews areas of concern.
  • Develop, implement, and monitor property contests/awards/leasing incentives.
  • Prepare and maintain complete resident and general office files, keeping proper documentation, at all times.
  • Maintain Renter's Insurance compliance per company policies and procedures.
  • Monitor Month-to-Month leases, complete audit and ensure MTM lease compliance.
  • Track work order activity including monitoring completion each day and follow up warm calls.
  • Implement and maintain lease expiration matrix in accordance with established policies.
  • Monitor compliance with revenue management system and participate in weekly calls (if applicable).
  • Additional duties as assigned by supervisor.


What are the essential job duties of a Leasing Manager?

The essential job duties of a Leasing Manager include completing lease/renewal paperwork, explaining lease information to residents, tracking leasing activities, conducting apartment unit walkthroughs, auditing lease files, submitting leasing reports, evaluating advertising and client traffic, training leasing personnel, developing marketing plans and leasing strategies, maintaining professional communication with residents and applicants, reporting property issues to the Property Manager, setting goals for leasing staff, and implementing leasing incentives.

What competencies are required for a Leasing Manager?

The competencies required for a Leasing Manager include effective communication and customer service skills, basic computer skills, possession of a valid real estate license as required by state regulations, ability to direct leasing activities, professional and courteous attitude, organization skills, ability to meet deadlines, attention to detail, and adherence to company policies and procedures.

What education is important for a Leasing Manager?

A Bachelor’s Degree is preferred for a Leasing Manager position.

What experience is important for a Leasing Manager?

A Leasing Manager should have at least 3 years of related experience and 1 year of management experience.

What is the work environment like for a Leasing Manager?

A Leasing Manager typically works in a professional office environment and uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. They may also be required to travel between properties in varying weather conditions.

At Cushman & Wakefield, we believe that ‘life is what we make it’. #WhatWeMakeIt

Real Estate
Founded Year

Mission & Purpose

Cushman & Wakefield is a global real estate services firm that offers a comprehensive range of services, including property, facilities, project management, leasing, capital markets, and valuation. The company aims to deliver exceptional value to clients by providing strategic advice and tailored solutions to maximise the potential of real estate assets. Cushman & Wakefield's goal is to drive sustainable growth and create innovative, client-centric strategies that address the evolving needs of the real estate market.