FAQs
What is the job title for this position?
The job title is Leave Administration Specialist.
What are the primary responsibilities of the Leave Administration Specialist?
The primary responsibilities include processing incoming communications regarding leaves of absence, maintaining compliance with leave policies, coaching employees and managers, assessing and tracking FMLA claims, coordinating leaves with vendors, and supporting new client onboarding.
What qualifications are required for this position?
A Bachelor’s Degree is highly desired, along with four or more years of experience in absence management and knowledge of FMLA and ADA regulations. Customer service experience is preferred.
Is prior experience with HR/Payroll systems necessary?
Yes, hands-on experience with HR/Payroll systems is desired for this position.
How does Lockton support employee growth and career development?
Lockton provides opportunities to help employees grow and create a rewarding career path, supporting their overall health and wellbeing with industry-leading health insurance and additional resources.
Are there multiple locations for this job?
Yes, the secondary locations include Houston, San Antonio, Plano, New Orleans, and Baton Rouge.
What is the work schedule for this position?
The schedule for this position is full-time.
What type of work environment does Lockton provide?
Lockton provides a hybrid workplace environment.
Does Lockton have a commitment to diversity and inclusion?
Yes, Lockton is committed to an inclusive culture, believing in treating everyone with respect and dignity, and valuing the diversity of backgrounds and experiences.
Can you describe the customer service expectations for this role?
The role requires a strong disposition toward customer service, including providing prompt and accurate assistance to employees regarding absence management.