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Legal PA - ELPG - Birmingham

  • Job
    Junior, Mid & Senior Level
  • Legal
  • Birmingham

AI generated summary

  • You must have experience supporting senior stakeholders, excellent communication and organization skills, ability to anticipate needs and take initiative, build strong relationships, be adaptable and flexible, and embrace technology to drive efficiencies.
  • You will manage client meetings, diary/travel, workflow, calls, correspondence, expenses, CRM, file management, financial support, and pitch creation.


  • Experience of working within a similar environment providing PA support to senior stakeholders
  • Excellent communication, organisation and interpersonal skills, with the confidence to liaise with senior stakeholders and demonstrate flexibility and resilience
  • Seeks to provide an outstanding level of client services at all times
  • Excellent problem solving skills and using initiative, anticipates what is needed and takes appropriate action
  • Strong relationship building skills, both internal and external
  • Influence, negotiate and manage conflicting demands using initiative
  • Ability to delegate and own transactional activity
  • Strong team ethic; offer to support where necessary
  • Intermediate to advanced skills in Microsoft applications including Outlook and Teams
  • Desire to strive and go the extra mile
  • Flexible and easily able to adapt to change
  • Marketing/business development, co-ordinate and organise events, creating interaction working lists, flyers, communicating with attendees on requirements and dealing with the end to end process
  • Build and maintain collaborative working relationships with all clients and colleagues, building trust and strong networks
  • Demonstrate client service excellence by being responsive to all requests, effectively utilising all communication channels available across a blended work pattern
  • Continuously seeking opportunities to embrace technologies which improve our ways of working and that drive efficiencies in day to day activities
  • Ambassador for self-serve technology, role modelling the use of technology to support day to day tasks as well as aiding team members to embrace new technology-enabled ways of working
  • Champion and promote the use of Eversheds InHouse with stakeholders, as appropriate
  • Supporting the wider PA team, covering team members during absences or when required


  • Client focussed with regular meetings with stakeholders to discuss actions, priorities, expectations and future planning
  • Comprehensive and proactive diary and travel management, anticipating future demands and actions required, using knowledge and initiative to resolve conflicts
  • Organising and planning meetings, to include coordinating agendas and papers for internal and external meetings, booking travel and arranging for necessary equipment and refreshments using technology and resources available for both physical and virtual meetings
  • Managing workflow, delegating and owning transactional activity ensuring a successful conclusion
  • Acting as liaison point for clients and colleagues
  • Dealing with and screening calls, delivering a positive client experience
  • Assisting with client queries during stakeholder absences/mailbox management and actioning as necessary
  • Draft replies to incoming internal and external correspondence
  • Be a champion for process changes
  • Paper and electronic filing
  • Prepare and submitting expenses
  • Utilise CRM as a key business tool, including managing, updating, reporting and research
  • Flexible approach, adopting a blended work pattern approach in hours and location, to accommodate stakeholder and client needs
  • Providing comprehensive financial administrative support to stakeholders; ensuring compliance with legal, firm wide and practice group specific policies and procedures
  • Managing the end to end file management process
  • Pitch/PowerPoint creation for stakeholder group liaising with the marketing/pitch team as needed


What are the key responsibilities of a Legal PA in this role?

The key responsibilities of a Legal PA in this role include client-focused meetings, diary and travel management, organizing and planning meetings, managing workflow, acting as a liaison point for clients and colleagues, dealing with calls, assisting with client queries, drafting replies to correspondence, filing, preparing expenses, utilizing CRM, and providing financial administrative support.

What skills and experience are required for this Legal PA role?

The ideal candidate should have experience working in a similar environment providing PA support to senior stakeholders, excellent communication and organizational skills, the ability to provide outstanding client service, problem-solving skills, relationship-building skills, the ability to delegate and own transactional activities, proficiency in Microsoft applications, flexibility, a desire to strive and go the extra mile, and the ability to embrace new technologies and drive efficiencies.

What development and training opportunities are available for Legal PAs in this role?

The firm offers a variety of technical training and soft skills courses to support ongoing personal and professional development for Legal PAs. The culture is one of continuous feedback and learning, with opportunities to stretch skills, increase motivation, and succeed in the role. There is a focus on empowerment and providing tools and resources for career growth and advancement.

How does the company promote diversity and inclusion in the workplace?

Eversheds Sutherland places a strong emphasis on diversity and inclusion as core business values. The firm fosters diversity of thought, respect for individuals, collaboration, and teamwork. Policies, systems, and processes are in place to support a diverse and inclusive culture. The company monitors and reports on progress and impact, works with diversity membership organizations, and is open to accommodating flexible working arrangements alongside role requirements.

Helping our clients, our people and our communities to thrive


Mission & Purpose

A pioneering global law practice, we provide high quality legal advice and innovation worldwide. We deliver high quality, innovative solutions to complex business issues for a range of diverse range of clients. Our global teams operate seamlessly to deliver the commercial know-how and strategic alignment that clients need from their advisers to help further their business interests. We shape our advice to the unique circumstances and challenges of each project, and ensure the right people are in the right places to offer insight and certainty every time – from the day-to-day to the most complex, multi-jurisdictional transactions. What unites us is our commitment to service excellence through a people-focused approach. We know our clients’ businesses, the industries and markets they operate in, and most of all, we understand that great relationships yield the best outcomes.