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Legal Support Supervisor

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Kennedys

2mo ago

  • Job
    Full-time
    Senior Level
  • Legal
    People, HR & Administration
  • London
    Remote

AI generated summary

  • You should have legal secretarial and supervisory experience, strong leadership and interpersonal skills, service desk experience, proficiency in MS Office, and knowledge of case management systems.
  • You will manage job allocations, assist with recruitment and training, monitor quality control, support team integration, and ensure coverage while following procedures and producing documents.

Requirements

  • Previous legal secretarial experience
  • Previous supervisory experience, strong leadership capabilities with experience of performance management discussions, mentoring and developing teams
  • Someone who can offer exceptional interpersonal skills to handle the entire range of day to day management issues
  • Previous service desk experience
  • Proficient in MS Office packages
  • Knowledge of case management systems.

Responsibilities

  • Assist with recruitment interviews
  • Triage SDP
  • Monitor and allocate jobs within BigHand
  • Updating Legal Support guidance sheets/creating a knowledge bank
  • Assist the Team Leader with annual reviews
  • Provide cover for Legal Support Team Leader and colleagues during holiday absences
  • CMS upload allocation
  • Assist with training/ensuring all mandatory training has been undertaken
  • Monitor quality control
  • Liaising with the Team Leader to assist new joiners to integrate into the team
  • Manage and prepare holiday schedules to ensure sufficient cover in place to meet the needs of the business.
  • Work methodically within SDP and be aware of the work priorities. Work with the team in order that priority work is undertaken in a quick and efficient manner and that time is then spent on the important but not urgent work
  • Grow strong relationships with teams
  • Follow correct procedures, instructions and protocols which will differ for each team
  • Be able to produce a variety of documents from handwritten/type written drafts. Format documents into house style and transcribe digital dictation from BigHand.

FAQs

Is this position home-based?

Yes, this role is home-based with occasional travel to our London office on an ad hoc basis.

What are the working hours for the Legal Support Supervisor role?

The working hours for this role are 10 am to 6 pm.

What percentage of the role is focused on legal support versus supervisory responsibilities?

The role encompasses approximately 75% legal support responsibilities and 25% supervisory responsibilities, with flexibility as the role evolves.

What key responsibilities are included under supervisory duties?

Key supervisory responsibilities include assisting with recruitment, monitoring and allocating jobs, updating guidance sheets, assisting with training, and managing holiday schedules, among others.

What kind of legal support tasks will the Legal Support Supervisor be responsible for?

Legal support responsibilities include working methodically within the workflow, following procedures for different teams, and producing and formatting various documents.

What type of experience is required for this position?

Required experience includes previous legal secretarial and supervisory experience, strong leadership capabilities, exceptional interpersonal skills, previous service desk experience, proficiency in MS Office, and knowledge of case management systems.

Is experience in a supervisory role mandatory for this position?

While previous supervisory experience is required, candidates with varying levels of experience are encouraged to apply, as it serves as a guideline.

Will there be opportunities for training within this role?

Yes, the role involves assisting with training and ensuring that all mandatory training is undertaken.

Who does the Legal Support Supervisor report to?

The Legal Support Supervisor reports to the Team Leader.

Are there opportunities to help new team members integrate?

Yes, the Legal Support Supervisor will liaise with the Team Leader to assist new joiners in integrating into the team.

A global law firm with expertise in litigation/dispute resolution and advisory services.

Law
Industry
1001-5000
Employees
1899
Founded Year

Mission & Purpose

Kennedys is a global law firm with expertise in litigation/dispute resolution and advisory services, particularly in the insurance/reinsurance and liability sectors. With over 2,150 people worldwide across 41 offices in the UK and Europe, Middle East, Asia Pacific and the Americas, we have some of the most respected legal minds in their fields. We act for insurers, reinsurers, Lloyd’s Syndicates, public bodies and corporates. Our deep sector knowledge means that we understand the impact of proposed regulations and advise our clients on the implications this will have on their business. Every day we make a difference for our clients.