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LensCrafters - Lab Technician

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LensCrafters

7d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You need a high school diploma, strong customer service and communication skills, basic math, organizational abilities, optical training, and experience with machinery and in the optical field.
  • You will produce quality eyewear, maintain equipment, ensure safety, manage lab statistics, multitask efficiently, and strive for customer satisfaction while adhering to safety protocols.

Requirements

  • High School Graduate or equivalent
  • Strong customer service skills (internal and external)
  • Strong communicator and listener
  • Strong basic math skills
  • Organizational skills
  • Problem solving skills
  • Strong inter-personal skills (friendly, caring, patient)
  • Knowledge of store merchandise
  • Optical training
  • Previous experience in optical
  • Experience with machinery

Responsibilities

  • Produces quality eyewear through utilizing the Quality Manufacturing Program: selecting lenses, marking, taping, blocking, generating, fining and polishing, coating polycarbonate lenses, first (surface) inspecting, finish layout and blocking, edging, tinting, UV and anti-reflective coating, grooving, drop-ball testing, safety monogramming, mounting and final inspecting.
  • Responsible for basic operation, cleaning and ongoing maintenance of laboratory tools and equipment using established QMP maintenance procedures and calendars. Diagnoses and solves equipment issues.
  • Strives to improve technical knowledge through the completion of the Quality Manufacturing Program and continually applies that knowledge in the production of all eyewear.
  • Performs multiple tasks simultaneously with accuracy and thoroughness despite time pressures and customer volume.
  • Utilizes product knowledge to determine the best manufacturing process for both routine and special orders to ensure the production of top quality eyewear in accordance within expected delivery time.
  • Attentive to detail with all measurements, calculations, equipment settings and defective product.
  • Takes initiative to notice and follow up on discrepancies; suggests improvements, recommends solutions and does what is necessary to ensure customer satisfaction.
  • Reviews Accufit and diagnoses vision care needs.
  • Operates Point of Sale inputting all lab statistics with accuracy and attention to detail.
  • Strives to achieve "Exceptional Results” on LensCrafters’ annual CEI/Functional Skills that align with brand priorities.
  • Drives top line performance and bottom line optimization / profitability.
  • Takes pride in the appearance of the store and shows initiative in keeping the lab and stock room clean, organized and safe.
  • Complies with all safety/regulatory requirements ensuring supplies/chemicals are stored and used per chemical safety program. Keeps management informed of potential safety opportunities (i.e. broken tiles, equipment, etc.).
  • Demonstrates safe work practices including the wearing of personal protective equipment while in the lab.

FAQs

What type of position is this at LensCrafters?

This is a Casual Part-Time position.

What are the primary responsibilities of a Lab Technician?

A Lab Technician is responsible for producing quality eyewear through various manufacturing processes, maintaining laboratory equipment, ensuring customer satisfaction, and adhering to safety regulations.

What qualifications are required for this role?

The basic qualifications include a High School Diploma or equivalent, strong customer service skills, basic math skills, and good organizational and problem-solving abilities.

Is prior experience in optics necessary for this position?

While previous experience in optical is preferred, it is not required. The company provides training.

What type of work environment can I expect as a Lab Technician?

You can expect a fast-paced work environment that requires attention to detail and the ability to manage multiple tasks simultaneously.

Are there opportunities for advancement in this position?

Yes, by joining the LensCrafters team, you will learn about the optical industry and develop customer service and sales techniques that can help you grow in your career.

What safety measures are in place for Lab Technicians?

Lab Technicians are required to demonstrate safe work practices, including wearing personal protective equipment and complying with all safety and regulatory requirements.

Will I receive any benefits as part of my employment?

Yes, employee benefits may include health care, retirement savings, paid time off, and various employee discounts, along with competitive pay and potential bonuses.

What kind of training does LensCrafters provide?

LensCrafters provides training through the Quality Manufacturing Program, which enhances your technical knowledge and skills in producing eyewear.

How does LensCrafters ensure quality in its manufacturing processes?

LensCrafters uses its Quality Manufacturing Program which includes various processes like selecting lenses, edging, and inspecting to ensure the production of top-quality eyewear.

LensCrafters

Retail & Consumer Goods
Industry
10,001+
Employees
1983
Founded Year

Mission & Purpose

LensCrafters is a leading eyewear retailer that provides a comprehensive range of optical products and services, including prescription glasses, contact lenses, and eye exams. The company's ultimate mission is to enhance the quality of life for its customers by offering high-quality eyewear solutions that combine style, comfort, and precise vision correction. Their purpose is to deliver an exceptional customer experience through expert eye care, a wide selection of fashionable frames, and advanced lens technology, ensuring that each customer achieves optimal vision and satisfaction.