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Librarian Associate, Content Centre Operations

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AstraZeneca

Feb 7, 2025

  • Job
    Full-time
    Mid Level
  • Research & Development
    IT & Cybersecurity
  • Chennai
  • Quick Apply

AI generated summary

  • You need 4+ years in operations, content management, project management skills, Veeva Vault experience, strong communication, process improvement background, and familiarity with JIRA and global stakeholders.
  • You will manage digital asset organization, ensure quality and consistency, support users, maintain documentation, and collaborate with stakeholders for ongoing process improvements.

Requirements

  • 4+ years of work experience in operations, with direct experience in content management, content workflows, and digital asset management (DAM), or similar.
  • Very strong project management skills, with expertise in handling multiple projects concurrently while keeping leaders and stakeholders appropriately informed.
  • Ability to effectively communicate to agency representatives and other stakeholders to resolve gaps in file packages received in a clear, professional, and timely manner.
  • Ability to influence without authority and drive adoption/compliance.
  • Excellent written and verbal communication skills, with the ability to clearly convey information and tailor communications based on the audience.
  • Experience with Veeva Vault DAM.
  • Experience in the pharmaceutical industry.
  • Familiarity with platforms (JIRA).
  • Bachelor’s degree or higher.
  • Experience in driving continuous process improvements and process automations.
  • Experience in working with stakeholders in multiple geographies.

Responsibilities

  • Act as a key team member to manage the execution of the organization, verification, storage, and cataloguing of digital assets in the Content Centre (CC) DAM platform (currently using Veeva Vault), for viewing, download, localization, and reuse by AZ local markets.
  • Partner with global and regional content delivery managers and other stakeholders to organize the content in CC to meet stakeholder expectations and ongoing evolution of the processes, ensuring only relevant content is maintained in the portal.
  • Partner with global and regional content delivery managers and other stakeholders to provision new portals or update existing portals as required.
  • Ensure high quality and consistency of digital assets within the CC platform, including governance of taxonomy, metadata, and other standards, aligned with regulatory guidelines, working directly with agency partners to obtain complete and accurate files and metadata.
  • Help to maintain documentation clear SOPs, with ongoing monitoring for optimization and automation opportunities.
  • Provide support to users who need access to digital assets, including training on CC systems and troubleshooting issues.
  • Stay current on features and updates in the CC platform and actively suggest improvements and future enhancements, aligned to stakeholder inputs and overall content reuse strategy.

FAQs

What is the role of a Librarian Associate in Content Centre Operations?

The Librarian Associate is responsible for curating and managing a library of digital assets in the Content Centre. This includes verifying that assets meet standards, organizing content for stakeholders, and ensuring high quality and consistency of assets.

What qualifications are required for this position?

The position requires 4+ years of experience in operations, specifically in content management or digital asset management, along with strong project management skills and excellent communication abilities.

Is experience with Veeva Vault necessary for this job?

While experience with Veeva Vault is desirable, it is not explicitly stated as a requirement. However, familiarity with digital asset management platforms is beneficial.

What are the key accountabilities of this role?

Key accountabilities include managing the organization and verification of digital assets, ensuring content quality and consistency, partnering with stakeholders, maintaining documentation, and providing user support.

Is experience in the pharmaceutical industry preferred?

Yes, experience in the pharmaceutical industry is listed as a desirable qualification for this role.

Will the Librarian Associate be required to provide training to users?

Yes, the Librarian Associate is expected to provide support to users, including training on the Content Centre systems and troubleshooting issues.

How often will the Librarian Associate need to work in the office?

The Librarian Associate will typically work in the office a minimum of three days per week, allowing for flexibility in their work schedule.

What opportunities for process improvement are mentioned in the job description?

The job description mentions driving continuous process improvements and identifying automation opportunities within the Content Centre operations.

How does the company support work-life balance?

The company balances the expectation of in-office work with individual flexibility, aiming to respect employees’ needs while fostering collaboration and engagement.

What can I expect in terms of team collaboration within this role?

The Librarian Associate will work as part of a team, collaborating with global and regional content delivery managers and other stakeholders to ensure effective content management and quality assurance.

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AstraZeneca

What science can do

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

We're transforming the future of healthcare by unlocking the power of what science can do for people, society and the planet. AstraZeneca is a global pharmaceutical company dedicated to improving the health and well-being of people worldwide. With a focus on innovative research and development, AstraZeneca develops and manufactures a wide range of prescription medicines, including treatments for cardiovascular, respiratory, oncology, and other therapeutic areas. Their aim is to transform the lives of patients by discovering, developing, and delivering innovative medicines that address unmet medical needs. AstraZeneca's purpose is to push the boundaries of science and collaborate with healthcare professionals, organisations, and communities to improve patient outcomes and contribute to the advancement of healthcare globally.