FAQs
What is the role of the Licensed Store Manager at LensCrafters?
The Licensed Store Manager is responsible for leading the team, delivering key performance indicators, ensuring exceptional customer service, and executing the brand's mission within the store.
What are the major responsibilities of the Licensed Store Manager?
Major responsibilities include providing training and coaching, analyzing store performance metrics, hiring and managing a team, collaborating with the Doctor of Optometry, overseeing operational tasks, and maintaining a safe work environment.
What are the basic qualifications required for this position?
Basic qualifications include a high school diploma or equivalent, state licensure or ABO certification (if applicable), 4+ years of management experience, knowledge of optical theory, strong communication skills, and proficiency in basic math.
Are there any preferred qualifications for the Licensed Store Manager position?
Preferred qualifications include a college degree, LensCrafters Final Inspector Certification, previous customer service and retail experience, knowledge of store merchandise, and a high level of business acumen.
What type of training will the Licensed Store Manager receive?
The Licensed Store Manager will receive training through company-provided programs that focus on customer service and sales techniques specific to the optical industry.
Is experience in the optical industry necessary for this role?
While experience in the optical industry is not explicitly required, knowledge of current optical theory and merchandise is essential.
What type of benefits and incentives does LensCrafters offer?
LensCrafters offers a competitive salary, potential bonuses and commissions, healthcare, retirement savings, paid time off, and employee discounts as part of their total rewards package.
Is there a specific work environment for the Licensed Store Manager?
The work environment is designed to be safe and enjoyable, fostering a fun and supportive atmosphere for team members while adhering to safety standards.
How can individuals with disabilities request accommodations during the application process?
Individuals can request reasonable accommodations by calling the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or by emailing HRCompliance@luxotticaretail.com.
Does LensCrafters have an equal opportunity employment policy?
Yes, LensCrafters is an Equal Opportunity Employer and considers all qualified applicants without regard to protected characteristics such as race, gender, disability, and others as specified in their policy.