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Litigation Advisor

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Centrica

8d ago

  • Job
    Full-time
    Mid Level
  • Legal
  • Leicester
  • Quick Apply

Requirements

  • Positive and driven approach to their day to day activities.
  • Self-motivated with the ability to set and devise suitable strategies to resolve each case.
  • A role model that leads by example and demonstrates an energetic approach that inspires others and continually seeks self-development.
  • Excellent verbal and written communicator as these are key skills when representing the business in court or engaging with stakeholders.
  • Proven ability of building and maintaining effective relationships with a range of stakeholders.
  • A flexible approach with an ability to effectively manage and prioritise own workload and time effectively.
  • Excellent analytical skills. Must be able to demonstrate attention to detail skills as the accuracy and the quality of documentation produced and information provided is essential.
  • Background/Education:
  • Experience of either working in Legal, complex debt or complaint analysis would be beneficial though is not essential.
  • To have an understanding of legal proceedings including Statutory Demands and Winding Up Petitions and Part 7 claims and when these should be used.
  • Proven ability to make commercial decisions to ensure we add value and obtain successful outcomes.
  • Essential Skills
  • Commercial Know-How:
  • Managing for value.
  • Understand the external market place.
  • Understanding Debt Operations priorities.
  • Understanding our Customers.
  • Decision making.
  • Building Great Relationships:
  • Impact and influencing skills.
  • Confidence and creditability.
  • Effective networking.
  • Partnering.
  • Making Change Happen:
  • Stakeholder management.
  • Effective decision making.
  • Communication

Responsibilities

  • Manage a portfolio of live and final debt accounts throughout the litigation process to ensure that they are being progressed in a timely and cost-efficient manner and to maximise the recovery of bad debt.
  • Where appropriate engage with account holders directly prior to instruction of solicitors to resolve outstanding debt without the need for escalation.
  • Provide instructions to solicitors on behalf of the business on initiating legal and insolvency proceedings against account holders.
  • Liaise with external solicitors, gathering information to support claims and being an essential point of contact.
  • Manage debt cases through legal proceedings, as well as through statutory demands, winding up petitions and bankruptcy actions.
  • Support the preparation, review and execution of witness statements as drafted by solicitors as part of litigation proceedings.
  • Attend court as a witness to give evidence on behalf of the business at interim hearings and trials. This will involve travelling to the defendant’s home court and could necessitate overnight stays.
  • Attend mediations and round table discussions with account holders and solicitors to resolve matters without the progression of legal action. This will involve travelling to neutral venues and potential overnight stays.
  • Investigate and resolve customer and solicitor queries raised in the course of pre-legal/legal action in order to promptly progress cases. This includes investigation of tenancy of sites, contracts, meter related issues, account billing, meter reads, payment allocation, etc.
  • Network within the business to get account issues resolved promptly and to provide solicitors with explanations of business and industry processes.
  • Understand the cost implication of court proceedings to assess the benefit of taking legal action and likelihood of recovery.

Leading energy services and solutions provider focused on helping customers live sustainably, simply and affordably

Energy
Industry
10,001+
Employees
1997
Founded Year

Mission & Purpose

Centrica is a leading energy services and solutions provider founded on a 200-year heritage of serving people. We are the UK’s biggest retailer of zero carbon electricity, serving around 10 million customers across the UK, Ireland and Continental Europe through brands such as British Gas, supported by around 9,000 highly trained engineers and technicians. Centrica’s purpose of helping customers live sustainably, simply and affordably drives our strategy and our People and Planet Plan.

Culture & Values

  • We care deeply about our impact: Care

    The safety of our team and of others around us is paramount. We respect others, and the trust they place in us. We want to make a difference to society and those we effect. We have a sense of responsibility which goes beyond our job

  • We do things right and deliver: Delivery

    We value delivering great service and customer outcomes. We are rigorous, do things the right way, and follow best practice. We appreciate the journey as well as the results. We seek simplicity, efficiency and continuous improvement

  • Together we win: Collaboration

    We enjoy working with others. We believe relationships and partnerships are fundamental. We are best when we work as a team. We seek out views and mutual understanding, even from our harshest critics

  • We are nimble, curious and innovative: Agility

    We don’t stand still and know when to change. We seek out new things which will make a difference. We are restless, always looking to do better. We embrace the ideas and perspectives of others

  • We step up and take responsibility: Courage

    We pursue the right outcome, knowing it is rarely easy. We are prepared to stand for what we believe. We will challenge where we believe the path is wrong. We face into the challenge and grasp the opportunity

Benefits

  • Financial Benefits

    To help our people look after their finances we offer different options to support with saving for the future, learning more about your money and giving peace of mind.

  • Health & Wellbeing

    Helping our colleagues to take care of their physical and mental health is something we really care about. We offer a wide range of benefits in this space.

  • Home & Lifestyle

    Colleagues can also level-up their benefits by taking advantage of discounts on those things that mean the most to them.