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Live Expert

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Concentrix

10d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Barcelona

AI generated summary

  • You must be proficient in Italian and advanced English, have customer service or sales experience, a passion for technology, and strong communication skills. Be engaging, self-motivated, and comfortable on camera.
  • You will demonstrate products on video calls, boost sales, provide excellent customer service, manage inventory, create training content, and support filming tasks as needed.

Requirements

  • Are proficient or bilingual in Italian and advanced English
  • Have previous customer service and/or sales experience
  • Have passion or previous work experience within technology
  • Are friendly and have an engaging personality
  • Are comfortable working in a training and sales environment
  • Are comfortable working on camera
  • Are personable, energetic, self-motivated, positive, team player, and eager to tackle challenges and change
  • Have strong communication skills

Responsibilities

  • Demonstrate products and features on a video call
  • Increase sales and market share through your interactions
  • Deliver excellent customer service on each call by answering queries efficiently and confidently
  • Maintain an expert understanding of products
  • Merchandising, maintaining, and reporting on inventory
  • Scriptwriting and translations
  • Creating and presenting training content
  • Support for filming tasks as required including potential out of hours working

FAQs

What is the job title for this position?

The job title for this position is Live Expert (Italian-speaking).

Where is this job located?

This job is located in Barcelona, Spain.

What are the working hours for this position?

The working hours for this position are full-time, 39 hours a week, from Monday to Friday, 9:00 to 18:00.

What are the language requirements for this role?

The language requirements for this role are proficiency or bilingualism in Italian and advanced English.

Is previous experience required for this position?

Yes, previous customer service and/or sales experience is required for this position.

What type of training will be provided?

Full paid training on the company and the project you will be working on will be provided.

What benefits are offered for this role?

Benefits include a salary of 20,000 euros gross/year plus up to 3,000 euros in bonuses, career development programs, and language classes, among others.

Will I be required to work on camera?

Yes, you should be comfortable working on camera as part of this role.

Is there an opportunity for career development within the company?

Yes, there are career development programs and specialized courses offered to support your growth.

Can I apply even if I don’t meet every qualification?

Yes, the company encourages you to apply even if you don’t meet every requirement as they are dedicated to creating a diverse and inclusive workplace.

Consulting
Industry
10,001+
Employees

Mission & Purpose

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.