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Liz Earle - Customer Advisor

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Boots UK

Oct 30

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • London

Requirements

  • What you’ll need to have
  • We are looking for people who:
  • Welcome each customer and treat everyone with empathy and understanding
  • Enjoy meeting sales targets and playing their part to deliver great team performance
  • Love to learn and keep up to date with the latest skincare trends
  • Are comfortable working both on their own and within a team
  • Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
  • It would be great if you also have
  • Previous experience working with customers
  • Experience using skincare products on customers

Responsibilities

  • Build great relationships with our customers and your colleagues
  • Provide personalised consultations and skin services
  • Meet your sales targets and tell customers about our Liz Earle offers and in store promotions
  • Complete our award-winning 12-month Skin School development programme
  • Ensure your counter is beautifully presented to showcase the range of Liz Earle products

FAQs

What is the hourly pay range for the Liz Earle Customer Advisor role?

The hourly rate for this role is £12.40 - £13.45 depending on location.

What are the main responsibilities of a Liz Earle Customer Advisor?

The main responsibilities include building relationships with customers, providing personalised consultations and skin services, meeting sales targets, completing a 12-month Skin School development programme, and ensuring the counter is beautifully presented.

What qualifications or experience do I need to apply for this role?

While previous experience working with customers and using skincare products on customers is beneficial, it’s important to welcome each customer, enjoy meeting sales targets, and have a desire to be a brand ambassador for Liz Earle.

What are the working hours for the Liz Earle Customer Advisor position?

The basic hours will be 20 per week, with shifts covering mornings, afternoons, and evenings between 9 am and 9 pm, which may include weekends.

Are there any employee benefits associated with this role?

Yes, benefits include a Liz Earle employee discount of up to 75%, store discount, quarterly Liz Earle Goody Box, discretionary team bonus scheme, certification as a skin expert, generous holiday allowance, and a personal pension scheme.

Is this position full-time or part-time?

This position is part-time with basic hours of 20 per week.

Where is the Liz Earle Customer Advisor role located?

The role is based at the Liz Earle counter in the Sedley Place store, located at 361 Oxford Street, London.

What is the application process?

If you apply and are successful, you will be invited to attend an in-store interview within the next 14 days.

Is experience in the beauty industry required for this job?

Previous experience in working with customers is preferred, but not mandatory. A passion for skincare and beauty is essential.

Will I receive training as part of this role?

Yes, you will complete an award-winning 12-month Skin School development programme as part of your training.

We are the UK’s largest pharmacy-led health & beauty retailer. With you. We change for the better.

Retail & Consumer Goods
Industry
10,001+
Employees
1849
Founded Year

Mission & Purpose

Boots is a renowned pharmacy-led health and beauty retailer with a strong presence in the UK. With over 170 years of history, Boots has become a trusted brand offering a wide range of health, wellness, and beauty products. They operate a vast network of stores as well as an online platform, providing customers with convenient access to an extensive selection of skincare, cosmetics, fragrance, haircare, toiletries, and healthcare items. Boots' mission is to enhance the well-being of their customers by delivering quality products, expert advice, and exceptional customer service. They strive to make a positive impact on people's lives by promoting health, beauty, and self-care. With a commitment to innovation and customer satisfaction, Boots continues to be a go-to destination for individuals seeking reliable healthcare and beauty solutions.

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