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Liz Earle - Customer Advisor

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Boots UK

Oct 21

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development

Requirements

  • What you’ll need to have
  • We are looking for people who:
  • Welcome each customer and treat everyone with empathy and understanding
  • Enjoy meeting sales targets and playing their part to deliver great team performance
  • Love to learn and keep up to date with the latest skincare trends
  • Are comfortable working both on their own and within a team
  • Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
  • It would be great if you also have
  • Previous experience working with customers
  • Experience using skincare products on customers

Responsibilities

  • Build great relationships with our customers and your colleagues
  • Provide personalised consultations and skin services
  • Meet your sales targets and tell customers about our Liz Earle offers and in store promotions
  • Complete our award-winning 12-month Skin School development programme
  • Ensure your counter is beautifully presented to showcase the range of Liz Earle products

FAQs

What is the hourly rate for the Customer Advisor position at Liz Earle?

The hourly rate for this role is £12.40 - £13.45 depending on location.

What are the working hours for this position?

This is a part-time, permanent position.

What will be my main responsibilities as a Customer Advisor?

Your main responsibilities will include building customer relationships, providing personalised consultations and skin services, meeting sales targets, completing the Skin School development programme, and ensuring that the counter is beautifully presented.

Is previous experience required for this job?

While it is desirable to have previous experience working with customers and using skincare products on customers, it is not explicitly required.

What benefits do Liz Earle employees receive?

Employees receive a discount of up to 75% on Liz Earle products, store discounts, a quarterly Liz Earle Goody Box, a discretionary team bonus scheme, certification as a skin expert, a generous holiday allowance, and a personal pension scheme.

What kind of training will I receive?

You will complete Liz Earle's award-winning 12-month Skin School development programme, which helps you become a knowledgeable skin expert.

What is the company's stance on diversity and inclusion?

Liz Earle, as part of No7 Beauty Company, is an equal opportunity employer and promotes a culture where diversity, equity, and inclusion are central to their values.

Will I have the opportunity for flexible working?

Yes, the company is open to discussing flexible working options, including job shares and reduced hours.

What does the interview process entail?

If your application is successful, you will be invited to attend an in-store interview within the next 14 days.

Are there opportunities for career advancement within the company?

Yes, completing the Skin School development programme and gaining certification can lead to further career growth and opportunities within Liz Earle.

We are the UK’s largest pharmacy-led health & beauty retailer. With you. We change for the better.

Retail & Consumer Goods
Industry
10,001+
Employees
1849
Founded Year

Mission & Purpose

Boots is a renowned pharmacy-led health and beauty retailer with a strong presence in the UK. With over 170 years of history, Boots has become a trusted brand offering a wide range of health, wellness, and beauty products. They operate a vast network of stores as well as an online platform, providing customers with convenient access to an extensive selection of skincare, cosmetics, fragrance, haircare, toiletries, and healthcare items. Boots' mission is to enhance the well-being of their customers by delivering quality products, expert advice, and exceptional customer service. They strive to make a positive impact on people's lives by promoting health, beauty, and self-care. With a commitment to innovation and customer satisfaction, Boots continues to be a go-to destination for individuals seeking reliable healthcare and beauty solutions.

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