FAQs
What is the primary responsibility of the Carrier Manager?
The primary responsibility of the Carrier Manager is to identify and secure the most suitable, cost-effective mode of transportation service providers for different countries, regions, and lanes while ensuring KPIs for carriers are met and reported accurately.
What qualifications are required for the Carrier Manager position?
A diploma or certificate in Logistics/Freight Forwarding is required, along with fluent English skills, at least 5 years of management experience in freight forwarding or logistics, and experience in supplier management and customer relationship management.
Is experience in multi-modal transport operations necessary for this role?
Yes, experience in multi-modal transport operations, including Courier, Road, Air, and Sea freight forwarding, is necessary for the Carrier Manager position.
Will the Carrier Manager be involved in developing new carrier partnerships?
Yes, the Carrier Manager will be responsible for identifying and developing new carriers to ensure capacity, cost competitiveness, and service delivery.
What kind of company culture can I expect at DSC Valencia?
DSC Valencia promotes a passionate and committed team environment that strives to make a relevant and important difference in the lives of both customers and employees.
Are there opportunities for innovation and service improvement in this role?
Yes, the Carrier Manager is expected to have a demonstrable record of service improvement through innovation.
Is the ability to manage customer relationships important for the Carrier Manager?
Yes, customer relationship management skills are a key requirement for the Carrier Manager role.
Does this role require ownership of the carrier strategy?
Yes, the Carrier Manager has ownership of the carrier strategy for the contract, including short, medium, and long-term objectives.
Is there a requirement for compliance management in this position?
Yes, the Carrier Manager is responsible for ensuring that carriers comply with all LLP and customer compliance requirements, including quality, security, and operational compliance.
What is the focus of the Carrier Manager in terms of KPI management?
The focus of the Carrier Manager in terms of KPI management is to ensure that KPIs for carriers are recorded, reported accurately, and that effective corrective action plans are developed to meet those KPIs in a timely manner.