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LMS Quality Associate

  • Job
    Full-time
    Junior, Mid & Senior Level
  • IT & Cybersecurity
    Education & Teaching
  • Chennai
  • Quick Apply

AI generated summary

  • You should have 2+ years in LMS manual testing, a relevant degree, strong QA skills, knowledge of eLearning standards, testing tools, and excellent communication abilities. Experience in pharma is a plus.
  • You will test LMS features, develop test plans, identify defects, collaborate with teams, ensure compliance, and manage the test environment for optimal performance and user experience.

Requirements

  • Essential Skills/Experience
  • LMS Manual Testing
  • Technical Expertise: Deep understanding of LMS platforms and learning technologies (experience with platforms like Cornerstone Saba, Degreed, Xyleme, or others is often required).
  • Quality Management: Experience in quality assurance, process improvement, and system optimization.
  • Education: Bachelor’s degree in Information Technology, Computer Science, Education Technology, or a related field.
  • Experience: 2+ years of experience in manual testing, preferably in an LMS or educational technology environment.
  • Familiarity with testing tools and techniques for web-based applications.
  • Understanding of LMS platforms such as Moodle, Blackboard, Canvas, or similar systems.
  • Strong knowledge of testing methodologies and test case development.
  • Ability to create detailed and accurate documentation.
  • Analytical and problem-solving skills with an eye for detail.
  • Excellent verbal and written communication skills.
  • Experience with test management tools like Jira, TestRail, or similar.
  • Familiarity with eLearning standards such as SCORM, xAPI, and AICC is a plus.
  • Bachelor’s degree with a minimum of 8 years of related experience working within Quality
  • LMS Domain knowledge
  • Experience with all aspects of learning solution development preferred.
  • Experience in communicating with a variety of groups of customers at different levels
  • Experience in managing multiple projects
  • The ability to communicate how the training program and reporting works to support the business needs
  • Build productive working relationships with the business unit you support
  • Communicate effectively and possess strong business writing skills
  • Proficiency or ability to gain proficiency in eLearning software
  • Proficiency in training curriculum development preferred
  • Effective organization and time management skills
  • Possess outstanding customer service skills.
  • Excellent time management skills with the ability to organize and prioritize effectively.
  • Strong understanding of the pharmaceutical/healthcare industry, market dynamics, and major AZ business drivers
  • Strong oral and written communication skills
  • Customer focus and organizational awareness
  • Ability to manage strict timelines, escalations & ensure quality of deliverables
  • Ability to work independently.
  • Desirable Skills/Experience
  • Preferred Qualifications:
  • GxP
  • Experience working in Agile or Scrum environments.
  • Understanding of automation testing (though this role focuses on manual testing).
  • Experience in compliance testing (e.g., WCAG, GDPR).
  • Desirable:
  • Working knowledge of Microsoft Office programs; Excel and PowerPoint experience required
  • Working knowledge of Articulate and Captivate authoring tools.
  • Knowledge of HTML and JavaScript
  • Knowledge of adult learning principles and instructional design process.

Responsibilities

  • Manual Testing of LMS:
  • Execute test cases based on functional and non-functional requirements.
  • Validate LMS features, including user management, course creation, enrollment, assessments, reporting, and certification functionalities.
  • Ensure the LMS platform meets accessibility standards and provides a seamless user experience.
  • Test Planning and Execution:
  • Develop comprehensive test plans and test cases based on project requirements and system design documentation.
  • Perform end-to-end testing of the LMS, covering all user roles such as admin, instructor, and learner.
  • Conduct regression, functional, and exploratory testing to identify defects and potential performance issues.
  • Bug Reporting and Documentation:
  • Identify and log defects in the issue-tracking system with detailed steps to reproduce.
  • Collaborate with the development and product teams to prioritize and resolve issues.
  • Document test results and provide recommendations for improvements.
  • Collaboration and Communication:
  • Work closely with the learning and instructional design teams to ensure that content and LMS functionalities are aligned with learning objectives.
  • Partner with the technical support team to address user-reported issues and ensure smooth integration of updates and new features.
  • Communicate effectively with cross-functional teams to ensure that LMS features comply with quality standards and organizational requirements.
  • Compliance and Standards:
  • Verify that the LMS complies with relevant regulations, such as data privacy (GDPR) and accessibility (WCAG).
  • Ensure that the LMS adheres to internal quality guidelines and industry best practices.
  • Test Environment Management:
  • Maintain and manage the LMS test environment.
  • Work with IT and development teams to ensure the LMS test environment mirrors the production environment.

FAQs

What is the primary responsibility of the LMS Quality Associate?

The primary responsibility of the LMS Quality Associate is to execute manual test cases on Learning Management Systems to ensure that all functionalities meet business and educational requirements.

What experience is required for this role?

A minimum of 2 years of experience in manual testing, preferably in an LMS or educational technology environment, is required.

What types of testing will the LMS Quality Associate conduct?

The LMS Quality Associate will conduct various types of testing, including regression, functional, and exploratory testing.

Which LMS platforms should the candidate be familiar with?

The candidate should have a deep understanding of LMS platforms such as Cornerstone Saba, Degreed, Xyleme, Moodle, Blackboard, Canvas, or similar systems.

What level of education is required for this position?

A Bachelor’s degree in Information Technology, Computer Science, Education Technology, or a related field is required.

Are there any preferred qualifications for the LMS Quality Associate role?

Preferred qualifications include experience in Agile or Scrum environments, compliance testing (e.g., WCAG, GDPR), and knowledge of automation testing.

Is knowledge of adult learning principles beneficial for this role?

Yes, knowledge of adult learning principles and the instructional design process is beneficial for the role.

What are the collaboration expectations for this position?

The LMS Quality Associate is expected to collaborate closely with learning and instructional design teams, technical support teams, and cross-functional teams to ensure quality and alignment with learning objectives.

Will the LMS Quality Associate need to manage multiple projects?

Yes, the LMS Quality Associate will be responsible for managing multiple projects, ensuring the quality of deliverables while meeting strict timelines.

Are there opportunities for professional development in this role?

Yes, at AstraZeneca, you'll have opportunities to enhance your skills and contribute to innovative technology and practices, making a significant impact on the business and patients' lives.

What science can do

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

We're transforming the future of healthcare by unlocking the power of what science can do for people, society and the planet. AstraZeneca is a global pharmaceutical company dedicated to improving the health and well-being of people worldwide. With a focus on innovative research and development, AstraZeneca develops and manufactures a wide range of prescription medicines, including treatments for cardiovascular, respiratory, oncology, and other therapeutic areas. Their aim is to transform the lives of patients by discovering, developing, and delivering innovative medicines that address unmet medical needs. AstraZeneca's purpose is to push the boundaries of science and collaborate with healthcare professionals, organisations, and communities to improve patient outcomes and contribute to the advancement of healthcare globally.