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Loan Documentation Processor

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Banking & Finance

AI generated summary

  • You need 2+ years in customer service or loan processing, strong analytical skills, attention to detail, ability to meet deadlines, and must work US hours (6:30 PM-3:30 AM or 8:30 PM-5:30 AM IST).
  • You will process moderately complex loan documentation, ensure compliance, manage a loan pipeline, review stipulations, and provide guidance while communicating with the team and escalating issues as needed.

Requirements

  • 2+ years of customer service, loan administration, collections, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Perform in-depth, prefund loan reviews and validate transactions within set guidelines for Processing & Underwriting
  • Perform in-depth review of mortgage loan file including Credit, Capacity, Capital and Collateral documents
  • Detailed review of Capacity related documents such as Paystub, W2, VOE, Award letters and Bank Statements etc.
  • Detailed review of Capital related documents such as Bank Statements, Gift letter, Stocks and Bonds etc.
  • Detailed review of Collateral related documents such as Property Appraisal Report, Flood Report, and Purchase Agreement etc.
  • Process and close for loan products
  • Interpret Loan Documentation policies while analyzing applicant, property, and documentation, ordering all required verifications, documentation, and subsequent follow ups
  • Receive direction from Loan Documentation supervisor and escalate non-routine questions
  • Manage an assigned pipeline of loans and provide guidance and training to other Loan Documentation individuals
  • Interact with immediate Loan Documentation team and functional area on routine process
  • Review stipulations/conditions for compliance and completion of loan file specific to the borrower profile, loan program and product
  • Receive direction from more experienced managers and exercise judgment on relevant reviews within rules and regulations while developing an understanding of internal company requirements
  • Provide communication regarding overall process and transaction quality to appropriate parties
  • Basic Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to take initiative and drive for results with minimal supervision
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex fast paced environment
  • The candidate must be willing to work within US hours typically between 6:30 PM to 3:30 AM and 8:30 PM to 5:30 AM Indian Standard Time

Responsibilities

  • Support in performing a variety of loan documentation duties on moderately complex loans to ensure compliance with company's policies and procedures for loan products
  • Perform loan documentation for moderately complex loans
  • Process and close for loan products
  • Interpret Loan Documentation policies while analyzing applicant, property, and documentation, ordering all required verifications, documentation, and subsequent follow ups
  • Receive direction from Loan Documentation supervisor and escalate non-routine questions
  • Manage an assigned pipeline of loans and provide guidance and training to other Loan Documentation individuals
  • Interact with immediate Loan Documentation team and functional area on routine process
  • Review stipulations/conditions for compliance and completion of loan file specific to the borrower profile, loan program and product
  • Receive direction from more experienced managers and exercise judgment on relevant reviews within rules and regulations while developing an understanding of internal company requirements
  • Provide communication regarding overall process and transaction quality to appropriate parties

FAQs

What does a Loan Documentation Processor do?

A Loan Documentation Processor supports a variety of loan documentation duties on moderately complex loans to ensure compliance with company policies and procedures for loan products.

What are the required qualifications for the position?

The required qualifications include 2+ years of experience in customer service, loan administration, collections, or sales environment, or equivalent demonstrated through work experience, training, military experience, or education.

What skills are desired for this role?

Desired qualifications include the ability to perform in-depth loan reviews, detailed review of various loan documents, strong analytical skills, attention to detail, excellent communication skills, and basic Microsoft Office skills.

What is the schedule for this position?

The candidate must be willing to work U.S. hours typically between 6:30 PM to 3:30 AM or 8:30 PM to 5:30 AM Indian Standard Time.

Are there opportunities for training in this role?

Yes, the Loan Documentation Processor will provide guidance and training to other Loan Documentation individuals.

Is diversity and inclusion valued at Wells Fargo?

Yes, Wells Fargo values diversity, equity, and inclusion in the workplace and welcomes applications from all qualified candidates.

What happens if there are too many applicants for the job?

The job posting may come down early due to the volume of applicants.

Does Wells Fargo have a drug-free workplace policy?

Yes, Wells Fargo maintains a drug-free workplace and has a Drug and Alcohol Policy in place.

Can applicants request accommodations for disabilities during the application process?

Yes, applicants with disabilities can request accommodations during the application or interview process.

What kind of communication skills are expected from a candidate?

Candidates are expected to have excellent verbal, written, and interpersonal communication skills.

Finance
Industry
10,001+
Employees
1929
Founded Year

Mission & Purpose

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. © 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.