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Logistic Technician

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Microsoft

11d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Logistics
    IT & Cybersecurity
  • Madrid

AI generated summary

  • You must have a high school diploma and significant experience in warehouse/supply chain in IT, or equivalent. Ability to pass security screenings and operate heavy-load equipment is required.
  • You will manage inventory, process warranty claims, track assets, report discrepancies, ensure data destruction, notify management of shortages, and comply with security policies.

Requirements

  • High School Diploma AND Significant experience in warehouse/supply chain within an information technology (IT) environment, inventory management, retail, warehouse management, or a related field.
  • OR equivalent experience.
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • Relevant experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation
  • OR equivalent experience.

Responsibilities

  • Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.
  • Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.
  • Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.
  • Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks.
  • Maintains and steward up-to-date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories).
  • Ensures detailed physical inventory tracking and staging.
  • Help to reconcile and report inventory discrepancies.
  • Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary.
  • Notifies management about ordering stock shortages. Escalates any issues to management.
  • Comply with security and data management policies.
  • Embody our culture and values.

FAQs

What is the main responsibility of a Logistic Technician at Microsoft?

The main responsibility of a Logistic Technician is to perform cycle audits, handle incoming and outgoing deliveries, coordinate security escorts for third-party vendors, and document all inbound and outbound deliveries.

What qualifications are required for this position?

A High School Diploma and significant experience in warehouse/supply chain within an IT environment, inventory management, retail, warehouse management, or a related field are required. Equivalent experience may also be accepted.

Is experience in inventory management necessary for this role?

Yes, significant experience in inventory management is important for this role to ensure effective handling and tracking of inventory.

What preferred qualifications does Microsoft look for?

Preferred qualifications include relevant experience in warehouse/supply chain in an IT environment, IT, or logistics, as well as experience operating heavy-load movement equipment like forklifts or pallet jacks.

Is a background check required for this position?

Yes, a Microsoft Cloud background check is required upon hire/transfer and every two years thereafter.

Does this job require compliance with security policies?

Yes, compliance with security and data management policies is mandatory in this role.

What type of environment does Microsoft aim to provide for its employees?

Microsoft aims to create a culture of inclusion where employees can thrive, emphasizing values like respect, integrity, and accountability.

Are there opportunities for professional development in this role?

Yes, Microsoft offers training and opportunities for professional certifications, including Career Rotation Programs and Diversity & Inclusion training.

Will I be responsible for physically tracking inventory?

Yes, maintaining accurate physical inventory tracking and staging is part of the responsibilities for this position.

Can I expect to work with third-party vendors?

Yes, coordinating security escorts for third-party vendors is a key part of the Logistic Technician's role.

Technology
Industry
10,001+
Employees
1975
Founded Year

Mission & Purpose

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together. Microsoft operates in 190 countries and is made up of more than 220,000 passionate employees worldwide.