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Logistics Specialist

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DHL

2d ago

  • Job
    Full-time
    Senior Level
  • Logistics
    Business, Operations & Strategy
  • Johannesburg

AI generated summary

  • You need a Matric and a degree, 5 years in logistics, strong communication skills, Microsoft Office proficiency, problem-solving ability, and the capacity to work under pressure.
  • You will optimize operational processes, implement efficiencies, analyze data, ensure compliance, support teams, and drive improvements while providing reports and managing relationships with stakeholders.

Requirements

  • Matric (Essential)
  • Degree or equivalent qualification (Essential)
  • Tertiary Qualification (Logistics, Business) (Advantageous)
  • 5 year warehousing/logistics sector experience
  • Excellent interpersonal skills
  • Ability to follow work procedures and safety rules
  • Ability to read, understand, and follow directions/instructions
  • Ability to communicate effectively with team members
  • Excellent written and verbal communication
  • Self-starter
  • Ability to work under pressure
  • Excellent Microsoft Office Suite skills
  • Excellent Systems knowledge
  • Good Problem solving & Follow through ability
  • English - verbal and written.

Responsibilities

  • To lead the strategic analysis, optimization, and implementation of all operational processes and systems within the Consumer & Retail sector, ensuring the operation achieves maximum efficiency and continuous improvement.
  • Lead the analysis end-to-end operational processes to find efficiencies and create standardisation.
  • Develop and implement new and standardized operational processes and systems to support efficient operation. Identify and resolve problematic processes and/or system outputs, providing efficient and effective solutions to operations.
  • Provide timely and accurate management information and reports to senior management and customers as required.
  • Benchmark operational processes and systems, aligning with best practices and industry trends.
  • Guide site-level teams to ensure compliance with operational standards.
  • Align operational solutions with relevant internal and external stakeholders.
  • Support IT, Projects, and Operations teams with the implementation and upgrade activities on sites, ensuring delivery within timescales and agreed budgets.
  • Drive cost containment and cost savings through the development of efficient processes and systems.
  • Support the delivery of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to customers.
  • Identify areas of opportunity for improvement within operations.
  • Actively involve and support change initiatives.
  • Support internal decision-making processes by presenting accurate, fact-based information for critical review and approval, in both presentation and report forms.
  • Interface effectively with Site Teams, IT, Solutions Design, Projects, and Business Development departments to gather information and support the development of efficient, cost-effective solutions.
  • Ensure site compliance with policies and procedures as per SOPs, with the support of Senior Management Teams (SMTs).
  • Build and maintain strong relationships with key decision makers and establish customer network on a working level (coach network).
  • Ensure that new processes are followed and maintained in order to reap projected benefits.
  • Support in the Monitoring of KPIs, quality standards and performance targets.
  • Coordinate the resolving of operational issues and push for process improvements.
  • Collect and share knowledge and best practices.
  • Review input from opportunity team, ensure quality and commercial standards are met.
  • Analyse collected data together with operational and functional experts and provide strategies for cost saving and efficiency.

FAQs

What is the main role of a Logistics Specialist at DHL Supply Chain South Africa?

The main role is to lead the strategic analysis, optimization, and implementation of all operational processes and systems within the Consumer & Retail sector to ensure maximum efficiency and continuous improvement.

What educational qualifications are required for this position?

A Matric qualification is essential, along with a degree or equivalent qualification. A tertiary qualification in Logistics or Business is advantageous.

How many years of experience are required for this role?

A minimum of 5 years of experience in the warehousing or logistics sector is required.

What skills are necessary for a Logistics Specialist?

Necessary skills include excellent interpersonal and communication skills, proficiency in Microsoft Office Suite, good systems knowledge, problem-solving abilities, and the capability to work under pressure.

Is knowledge of languages other than English required for this position?

No, English is the only language required, and proficiency in both verbal and written communication is essential.

What are the key responsibilities of a Logistics Specialist related to operational processes?

Key responsibilities include leading the analysis of end-to-end operational processes, developing and implementing standardized procedures, providing management reports, and identifying areas for improvement.

Will there be opportunities to participate in change initiatives?

Yes, the Logistics Specialist will actively involve and support change initiatives within the operational processes.

Is it important to maintain relationships with key decision-makers in this role?

Yes, building and maintaining strong relationships with key decision-makers and establishing customer networks are important responsibilities.

Will the Logistics Specialist be required to monitor Key Performance Indicators (KPIs)?

Yes, monitoring KPIs, quality standards, and performance targets is a part of the responsibilities of the Logistics Specialist.

Are there opportunities for continuous learning and development within the role?

The role involves collecting and sharing knowledge and best practices, which supports continuous learning and development in operational processes.

Transportation
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

DHL is the leading global brand in the logistics industry. Our divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 395,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”. DHL is part of Deutsche Post DHL Group.