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Loro Piana, Client Advisor - Bal Harbour

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Loro Piana

10d ago

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
  • Miami

AI generated summary

  • You need 3+ years luxury retail sales experience, proficiency in Microsoft Office, excellent customer service skills, and ability to lift up to 40 pounds.
  • You will exceed sales goals, develop product knowledge, collaborate with team members, build client relationships, promote products, maintain displays, and identify growth opportunities.

Requirements

  • 3+ years of sales experience, preferably in a luxury retail environment.
  • Proficient in Microsoft Office, SAP, and other digital tools.
  • Excellent customer service, teamwork, and problem-solving skills.
  • General knowledge of sales, operations, and inventory.
  • Ability to lift and move up to 40 pounds.

Responsibilities

  • Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.
  • Develop and incorporate comprehensive product knowledge to facilitate the sales process.
  • Collaborate with fellow team members to ensure a seamless shopping experience for our clients and contribute to the overall success of the store.
  • Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.
  • Collect and update client information to enhance future interactions and tailor services to individual preferences.
  • Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.
  • Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
  • Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
  • Identify key opportunities for optimizing sales growth and operational efficiencies.

FAQs

What is the main purpose of the Client Advisor role at Loro Piana?

The main purpose of the Client Advisor role at Loro Piana is to drive sales growth, deliver exceptional service to clients, build strong client relationships, and curate elevated shopping experiences to contribute to the success of key business objectives.

What are the key responsibilities of a Client Advisor at Loro Piana?

The key responsibilities of a Client Advisor at Loro Piana include exceeding personal sales goals, developing comprehensive product knowledge, collaborating with team members to ensure a seamless shopping experience, maintaining strong client relationships, promoting products, and optimizing sales growth opportunities.

What skills and abilities are required for the Client Advisor role at Loro Piana?

The Client Advisor role at Loro Piana requires 3+ years of sales experience, proficiency in Microsoft Office and other digital tools, excellent customer service and teamwork skills, general knowledge of sales, operations, and inventory, and the ability to lift and move up to 40 pounds.

What benefits and perks are offered to employees at Loro Piana?

Loro Piana offers a comprehensive range of benefits including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, Headspace mental health support, product discounts, exclusive LVMH discounts, and other tailored perks.

How does Loro Piana promote diversity and inclusion in the workplace?

Loro Piana strives to create a culture of inclusion where everyone has a sense of belonging. They continuously assess their employee and candidate populations to ensure diversity and equity, valuing diverse identities and perspectives to thrive in the workplace.

Retail & Consumer Goods
Industry
1001-5000
Employees
1924
Founded Year

Mission & Purpose

Loro Piana operates in the luxury goods industry making uncompromised quality its mission and offering a complete selection of ready-to-wear, accessories and gifts made in Italy with the finest raw materials. It reaches its customers through a global retail network, on loropiana.com and in select specialty stores. Loro Piana boasts six generations of experience in the production of top-end textiles and is an industry leader, thus guaranteeing a total control of all manufacturing processes.