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Loro Piana, Client Advisor - Beverly Hills

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Loro Piana

13d ago

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
  • Beverly Hills

AI generated summary

  • You need 2+ years of luxury sales experience, proficiency in Microsoft Office and SAP, attention to detail, customer service skills, teamwork abilities, and lifting capability up to 40 pounds.
  • You will drive sales growth, provide personalized assistance to clients, maintain relationships, and optimize operational efficiencies in a luxury retail setting.

Requirements

  • 2+ years of sales or sales support experience, preferably in a luxury retail environment.
  • Proficient in Microsoft Office, SAP, and other digital tools.
  • Excellent attention to detail, customer service, and teamwork skills.
  • General knowledge of sales, operations, and inventory.
  • Ability to lift and move up to 40 pounds.

Responsibilities

  • Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.
  • Develop and incorporate comprehensive product knowledge to facilitate the sales process.
  • Collaborate with fellow team members to ensure a seamless shopping experience for our clients and contribute to the overall success of the store.
  • Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.
  • Collect and update client information to enhance future interactions and tailor services to individual preferences.
  • Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.
  • Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
  • Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
  • Identify key opportunities for optimizing sales growth and operational efficiencies.

FAQs

What is the primary responsibility of a Client Advisor at Loro Piana?

The primary responsibility of a Client Advisor at Loro Piana is to drive sales growth, deliver exceptional service to clients, build and maintain client relationships, and curate elevated shopping experiences.

Retail & Consumer Goods
Industry
1001-5000
Employees
1924
Founded Year

Mission & Purpose

Loro Piana operates in the luxury goods industry making uncompromised quality its mission and offering a complete selection of ready-to-wear, accessories and gifts made in Italy with the finest raw materials. It reaches its customers through a global retail network, on loropiana.com and in select specialty stores. Loro Piana boasts six generations of experience in the production of top-end textiles and is an industry leader, thus guaranteeing a total control of all manufacturing processes.