You need 2+ years of luxury sales experience, proficiency in Microsoft Office and SAP, attention to detail, customer service skills, teamwork abilities, and lifting capability up to 40 pounds.

You will drive sales growth, provide personalized assistance to clients, maintain relationships, and optimize operational efficiencies in a luxury retail setting.

Hospitality & Retail

United States

Beverly Hills

Large

Loro Piana operates in the luxury goods industry making uncompromised quality its mission and offering a complete selection of ready-to-wear, accessories and gifts made in Italy with the finest raw materials. It reaches its customers through a global retail network, on loropiana.com and in select specialty stores. Loro Piana boasts six generations of experience in the production of top-end textiles and is an industry leader, thus guaranteeing a total control of all manufacturing processes.

Retail & Consumer Goods

Loro Piana

Retail

PositionLoro Piana is an Italian luxury Maison founded in 1924, known for creating the finest quality textiles, ready-to-wear collections, accessories, and bespoke garments. Our dedication to exceptional craftsmanship and use of the world’s finest raw materials positions us a leader in the luxury industry. As an iconic Maison within the LVMH group, we uphold a strong commitment to unparalleled quality and excellence.General Purpose of the Position:We are seeking a Client Advisor to join our team at Loro Piana. As a client advisor, you will play a crucial role in the overall success of the store by driving sales growth and delivering exceptional service to our clients. Your passion for our luxury products, building client relationships, and curating elevated shopping experiences will contribute to the success of key business objectives.Key Responsibilities<ul><li>Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.</li><li>Develop and incorporate comprehensive product knowledge to facilitate the sales process.</li><li>Collaborate with fellow team members to ensure a seamless shopping experience for our clients and contribute to the overall success of the store.</li><li>Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.</li><li>Collect and update client information to enhance future interactions and tailor services to individual preferences.</li><li>Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.</li><li>Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.</li><li>Collaborate with store leadership to execute action plans aimed at enhancing sales performance.</li><li>Identify key opportunities for optimizing sales growth and operational efficiencies.</li></ul>ProfileSkills and Abilities Required<ul><li>2+ years of sales or sales support experience, preferably in a luxury retail environment.</li><li>Proficient in Microsoft Office, SAP, and other digital tools.</li><li>Excellent attention to detail, customer service, and teamwork skills.</li><li>General knowledge of sales, operations, and inventory.</li><li>Ability to lift and move up to 40 pounds.</li></ul>Additional informationWhat we offerAt Loro Piana, we believe in fostering a supportive and rewarding work environment that values our employees' well-being and growth. We offer a comprehensive range of benefits including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and Headspace mental health support. Additionally, employees enjoy a generous product discount, exclusive LVMH discounts, and other tailored perks.CompensationLoro Piana uses the published salary range as a guideline to provide our employees with market-competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.While the published salary range is a good faith reflection of the targeted salary level for the position, Loro Piana reserves the right to pay outside of the published salary range of $25 to $28 USD per hour.EEO StatementWe strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all-encompassing and equitable.

PositionLoro Piana is an Italian luxury Maison founded in 1924, known for creating the finest quality textiles, ready-to-wear collections, accessories, and bespoke garments. Our dedication to exceptional craftsmanship and use of the world’s finest raw materials positions us a leader in the luxury industry. As an iconic Maison within the LVMH group, we uphold a strong commitment to unparalleled quality and excellence.General Purpose of the Position:We are seeking a Client Advisor to join our team at Loro Piana. As a client advisor, you will play a crucial role in the overall success of the store by driving sales growth and delivering exceptional service to our clients. Your passion for our luxury products, building client relationships, and curating elevated shopping experiences will contribute to the success of key business objectives.Key ResponsibilitiesExceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.Develop and incorporate comprehensive product knowledge to facilitate the sales process.Collaborate with fellow team members to ensure a seamless shopping experience for our clients and contribute to the overall success of the store.Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.Collect and update client information to enhance future interactions and tailor services to individual preferences.Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.Collaborate with store leadership to execute action plans aimed at enhancing sales performance.Identify key opportunities for optimizing sales growth and operational efficiencies.ProfileSkills and Abilities Required2+ years of sales or sales support experience, preferably in a luxury retail environment.Proficient in Microsoft Office, SAP, and other digital tools.Excellent attention to detail, customer service, and teamwork skills.General knowledge of sales, operations, and inventory.Ability to lift and move up to 40 pounds.Additional informationWhat we offerAt Loro Piana, we believe in fostering a supportive and rewarding work environment that values our employees' well-being and growth. We offer a comprehensive range of benefits including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and Headspace mental health support. Additionally, employees enjoy a generous product discount, exclusive LVMH discounts, and other tailored perks.CompensationLoro Piana uses the published salary range as a guideline to provide our employees with market-competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.While the published salary range is a good faith reflection of the targeted salary level for the position, Loro Piana reserves the right to pay outside of the published salary range of $25 to $28 USD per hour.EEO StatementWe strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all-encompassing and equitable.

Loro Piana, Client Advisor - Beverly Hills

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Loro Piana

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