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Loro Piana, Client Advisor - Madison Ave.


Loro Piana

20d ago

  • Job
    Mid Level
  • Hospitality & Retail
  • New York City

AI generated summary

  • You need 3+ years luxury retail sales experience, strong digital skills, excellent customer service, teamwork, problem-solving, and general sales knowledge. Must be able to lift 40 pounds.
  • You will drive sales, provide personalized assistance to clients, maintain product knowledge, collaborate with team members, and cultivate strong client relationships to exceed sales goals and uphold brand standards.


  • 3+ years of sales experience, preferably in a luxury retail environment.
  • Proficient in Microsoft Office, SAP, and other digital tools.
  • Excellent customer service, teamwork, and problem-solving skills.
  • General knowledge of sales, operations, and inventory.
  • Ability to lift and move up to 40 pounds.


  • Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.
  • Develop and incorporate comprehensive product knowledge to facilitate the sales process.
  • Collaborate with fellow team members to ensure a seamless shopping experience for our clients and contribute to the overall success of the store.
  • Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.
  • Collect and update client information to enhance future interactions and tailor services to individual preferences.
  • Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.
  • Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
  • Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
  • Identify key opportunities for optimizing sales growth and operational efficiencies.


What is the primary responsibility of a Client Advisor at Loro Piana?

The primary responsibility of a Client Advisor at Loro Piana is to drive sales growth, deliver exceptional service to clients, and build strong relationships to contribute to the overall success of the store.

What qualifications are required for the Client Advisor position at Loro Piana?

Qualifications for the Client Advisor position at Loro Piana include 3+ years of sales experience, proficiency in Microsoft Office and digital tools, excellent customer service and teamwork skills, and general knowledge of sales, operations, and inventory.

What benefits does Loro Piana offer to its employees?

Loro Piana offers a comprehensive range of benefits to its employees, including medical, dental, and vision coverage, fertility support, tuition reimbursement, 401K match, mental health support, product discounts, exclusive LVMH discounts, and other tailored perks.

What is the compensation range for the Client Advisor position at Loro Piana?

The published salary range for the Client Advisor position at Loro Piana is $25 to $28 USD per hour, with flexibility to recognize and reward expertise, performance, and tenure.

How does Loro Piana promote a culture of inclusion and diversity in the workplace?

Loro Piana strives to create a culture of inclusion where everyone has a sense of belonging. The company is continuously assessing its employee and candidate populations to ensure diversity and equity are valued and supported.

Retail & Consumer Goods
Founded Year

Mission & Purpose

Loro Piana operates in the luxury goods industry making uncompromised quality its mission and offering a complete selection of ready-to-wear, accessories and gifts made in Italy with the finest raw materials. It reaches its customers through a global retail network, on loropiana.com and in select specialty stores. Loro Piana boasts six generations of experience in the production of top-end textiles and is an industry leader, thus guaranteeing a total control of all manufacturing processes.