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Loss Prevention Associate

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Facilities Management
  • Chennai

AI generated summary

  • You need a high school diploma or G.E.D. equivalent. No related work or supervisory experience is required, and no license or certification is needed.
  • You will investigate thefts, conduct interviews, complete incident reports, handle disturbances, assist authorities, and ensure guest safety while maintaining confidentiality and company standards.

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: No related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Responsibilities

  • Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents.
  • Conduct interviews with relevant parties in order to obtain statements and information related to incidents.
  • Assist with and notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents.
  • Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms.
  • Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc.
  • Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
  • Defuse guest or employee disturbances/altercations, including summoning appropriate authorities if necessary, and documenting incident.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manage.
  • Maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’

FAQs

What is the job title for this position?

The job title is Loss Prevention Associate.

What are the primary responsibilities of a Loss Prevention Associate?

The primary responsibilities include conducting investigations related to theft, fraud, and other guest complaints, completing incident reports, escorting unwelcome individuals, defusing disturbances, and maintaining safety and security procedures.

What is the preferred education requirement for this position?

The preferred education requirement is a high school diploma or G.E.D. equivalent.

Is previous work experience required for this role?

No related work experience is required for this position.

Are there any licensing or certification requirements for the Loss Prevention Associate position?

No specific licensing or certification is mentioned for this position.

Is this role a management position?

No, this position is classified as non-management.

What are the working hours for the Loss Prevention Associate?

The position is full-time, although specific working hours are not provided.

Is this position located in a safe environment?

The job requires the associate to handle safety and security issues; it is essential to follow company safety and security policies to maintain a safe environment.

How does the company view diversity and inclusion?

Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture, ensuring non-discrimination on any protected basis.

What skills are important for a Loss Prevention Associate?

Important skills include strong communication, the ability to defuse disturbances, clear and professional language use, relationship building, and physical abilities related to safety and security duties.

What type of incidents would a Loss Prevention Associate handle?

A Loss Prevention Associate would handle incidents such as theft, fraud, noise complaints, assault complaints, and other guest complaints and safety concerns.

Is there any requirement for physical fitness in this role?

Yes, the role requires the ability to move, lift, carry, push, and pull objects, as well as standing, walking, or sitting for extended periods.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.