FAQs
What are the working hours for the Assistant Retail Manager position?
The position is full-time, requiring 40 hours of work per week.
Is previous retail management experience required for this role?
Yes, 2-3 years of supervisory or management experience in a retail environment is required.
What qualifications do I need to apply for this position?
A Grade 12 qualification is necessary, along with experience as a MAC Supervisor preferred.
What are the primary responsibilities of the Assistant Retail Manager?
The Assistant Retail Manager will assist in maintaining the effective operation of the store, motivate the team, provide excellent customer service, manage inventory, and ensure adherence to company policies.
Is customer service experience necessary for this role?
Yes, displaying excellent customer service skills is essential for this position.
Will the Assistant Retail Manager be expected to coach and train staff?
Yes, the Assistant Retail Manager will need to coach, train, motivate, and lead by example in sales and application techniques.
What skills are crucial for succeeding in this role?
Good time management, effective prioritization, computer literacy, and the ability to work in a fast-paced environment are crucial.
Is knowledge of MAC products necessary?
While not explicitly required, serving as a resource for general product knowledge to all customers and staff members is part of the role, so familiarity with MAC products is beneficial.
Who does the Assistant Retail Manager report to?
The Assistant Retail Manager works in conjunction with the Retail Manager and will also communicate effectively with staff and store partners.
Are there opportunities for career advancement in this position?
Yes, experience in this role could lead to further career advancement within the retail environment.