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MAC Cosmetics - Counter Manager - House of Fraser - 37.5 Hours

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  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations

Requirements

  • Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
  • Experience setting sales and customer service targets, sales analysis and staff scheduling
  • Previous retail operations experience including inventory and facilities management and cash reconciliation
  • Proven track record of leading, coaching and developing a team to succeed
  • Experience of creating and executing in-store events
  • Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
  • Proficient in Microsoft office
  • Proof of right to live and work in the country

Responsibilities

  • We are looking for a dynamic and inspirational Store/ Retail/ Business Manager to lead, coach and develop our team of Retail Artists to achieve sales, customer service and operational targets.
  • You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management and the leadership of a high performing team.
  • Creativity is our day to day.
  • Our mission is to enable limitless self-expression by turning makeup into art for all.
  • As Store/ Retail/ Business Manager, your role will be to bring this in-store experience to life through your flair for business planning and leading a high-performance team.
  • You will also be accountable for the smooth running of the store and ensuring all your team are aligned in the Brand vision.
  • The Store/ Retail/ Business Manager role also requires for you to coach and inspire your team, ensuring development and allowing them to exceed their KPIs, as well as your own.

FAQs

What is the job title for this position?

The job title is MAC Cosmetics - Counter Manager at House of Fraser.

What are the working hours for this position?

The working hours for this position are 37.5 hours per week.

What is the primary responsibility of the Store/Retail/Business Manager?

The primary responsibility is to lead, coach, and develop a team of Retail Artists to achieve sales, customer service, and operational targets.

Is previous retail management experience required?

Yes, proven retail management or assistant retail management experience, preferably within beauty or a fast-paced retail environment, is required.

Are there any benefits associated with this position?

Yes, there is a competitive industry salary, commission scheme eligibility, annual leave, product discounts, mental health wellbeing initiatives, and extensive training and development offerings.

Is flexibility in availability expected for this role?

Yes, flexible availability across days and hours is expected, and candidates are encouraged to discuss their availability during the interview.

Do you have to create and execute in-store events?

Yes, experience in creating and executing in-store events is a requirement for this role.

Is proficiency in Microsoft Office necessary for this position?

Yes, proficiency in Microsoft Office is necessary.

Is there an emphasis on diversity and inclusion in the company culture?

Yes, the company emphasizes diversity and inclusion and aims to be the most inclusive and diverse beauty company in the world.

Are candidates required to prove their right to live and work in the country?

Yes, candidates must provide proof of their right to live and work in the country.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.

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