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MAC Cosmetics - Retail Artist - 15 Hours

  • Job
    Entry Level
  • Hospitality & Retail
  • Cardiff

AI generated summary

  • You need energy, passion, and strong customer service skills. Be approachable, friendly, and flexible with availability. Must have right to work in the country.
  • You will be showcasing M·A·C to customers worldwide, hosting events, and ensuring top-notch visual merchandising standards in store. Unlimited self-expression through makeup artistry awaits you!


  • While you may, or may not have previous retail artistry experience, at M·A·C your continued development is deeply invested in, we will inevitably bring out the authentic artist in you.
  • You will have:
  • A passion and energy to provide inspirational, authentic and personalised customer service.
  • An approachable, friendly with a ‘can-do’ attitude.
  • Confidence in speaking to customers, get to know them and understand their needs to best cater to them.
  • Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
  • Proof of right to live and work in the country.


  • In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing M·A·C to our customers, global colleagues and corporate clients. Creativity is our day to day. Our mission is to enable limitless self-expression by turning makeup into art for all – you included.
  • You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors


What is the primary responsibility of a MAC Cosmetics Retail Artist?

The primary responsibility of a MAC Cosmetics Retail Artist is to provide inspirational, authentic, and personalized customer service to ensure that each customer has a unique and delightful in-store experience.

What qualifications are required to become a MAC Cosmetics Retail Artist?

While previous retail artistry experience is not required, candidates should have a passion for makeup, energy to provide exceptional customer service, a friendly attitude, and the ability to understand and cater to customer needs. Flexibility in availability, proof of right to work in the country, and a 'can-do' attitude are also important qualifications.

What benefits are offered to MAC Cosmetics Retail Artists?

Compensation includes a competitive industry salary, commission scheme eligibility, annual leave, product discounts, mental health wellbeing initiatives, employee assistance programs, and extensive training and development opportunities. Additionally, staff receive a product discount/concession monthly credit spend allowance and access to exclusive discounts and offers through a benefits platform.

What are the working hours for a MAC Cosmetics Retail Artist?

The job is a part-time position with 15 hours per week. The schedule may vary, so flexibility in availability across different days and hours is important.

How does MAC Cosmetics support diversity and inclusion in the workplace?

MAC Cosmetics, as part of The Estée Lauder Companies, is committed to creating an inclusive and diverse beauty company and workforce. They are focused on being the employer of choice for diverse talent and the brand of choice for global consumers. They actively promote diversity and inclusion in their workforce and consumer base.

Retail & Consumer Goods
Founded Year

Mission & Purpose

For nearly four decades, M·A·C COSMETICS has solidified its position as the ultimate authority in colour, embracing artistry as our foundation, championing inclusion and diversity as our essence, and placing conscious beauty and social responsibility at the forefront of our mission.