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MAC Cosmetics - Retail Artist -Belfast - 30 Hours/week - Part Time, Permanent

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MAC Cosmetics

1mo ago

💼 Graduate Job


AI generated summary

  • You must have makeup experience or a qualification, provide top-notch customer service, work flexible hours, be familiar with retail software, and have the right to work in the country.
  • You will provide exceptional customer service, assist with sales, perform makeup applications, maintain a clean work environment, assist with inventory management, and adhere to company policies and standards at MAC Cosmetics in Belfast.

Graduate Job

Hospitality & RetailBelfast


  • The M·A·C Artist represents the image, products and culture of the company to the customer.
  • Their primary responsibility is customer service and sales, achieved through exceptional communication skills and artistic abilities.
  • Other responsibilities include, but are not limited to, maintaining the store environment and operations and assisting with administrative duties.


  • While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise
  • All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
  • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Area of Responsibilities

Hospitality & Retail


  • Customer Service & Sales:
  • Provide welcoming, personal, professional service to all customers at all times
  • Demonstrate effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive
  • Suggest groups of appropriate products and colours to meet and exceed customers’ needs
  • Assist customers with product and services selection and information
  • Perform professional and appropriate makeup applications to achieve the look the customer desires
  • Inform customers of available services, MAC consciousness programs and philosophies
  • Obtain customer data for MAC Addict book or other client list as required
  • On closing the sale, thank the customer and invite the customer to a future visit
  • Meet your individual responsibility for your appropriate contribution to the team’s goals in terms of service, sales and company objectives
  • Adhere to current “good counter practices”
  • Team Work:
  • Give great internal customer service and develop good working relationships with colleagues
  • Be punctual and manage time on counter effectively
  • Keep informed about products, company information and store information
  • Actively participate in store theme days, events and new product launches
  • Achieve Skills Certification requirements
  • Actively participate in MAC training sessions and partnered store mandatory training sessions
  • Maintaining Work Environment:
  • Actively participate in cleaning displayer units, tools and testers throughout the day, and more thoroughly at night to prepare for next day’s business
  • Maintain a clean and organised work area.
  • Maintain tester units in proper schematic order, replace products once authorised by a manager
  • Replace any broken or damaged products (authorised by a Manager)
  • Maintain proper placement and condition of merchandise on counter, in stock rooms and all stock holding areas
  • Inform management of any store maintenance or Health and Safety issues which might lead to accidents
  • Administrative Assistance Activities:
  • Assist with inventory counts
  • Be responsible for booking demos and lessons
  • Adhere to proper security procedures regarding handling of cash and assets
  • Assist in Inventory Management:
  • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day
  • Communicate low on stock and out of stocks to the Retail Manager
  • Assist in the proper rotation of stock
  • Adhering to the company policies and continually setting an example in customer service, dress code and the professional standards expected by MAC


Work type

Part time

Work mode