MAC Cosmetics - Retail Artist -Belfast - 30 Hours/week - Part Time, Permanent

MAC Cosmetics

Apr 24

Job
Part-time
Entry Level
Hospitality & Retail
Belfast

AI generated summary

You must have makeup experience or a qualification, provide top-notch customer service, work flexible hours, be familiar with retail software, and have the right to work in the country.
You will provide exceptional customer service, assist with sales, perform makeup applications, maintain a clean work environment, assist with inventory management, and adhere to company policies and standards at MAC Cosmetics in Belfast.

Requirements

While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise
All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
Previous experience with retail point-of-sale software
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

Customer Service & Sales:
Provide welcoming, personal, professional service to all customers at all times
Demonstrate effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive
Suggest groups of appropriate products and colours to meet and exceed customers’ needs
Assist customers with product and services selection and information
Perform professional and appropriate makeup applications to achieve the look the customer desires
Inform customers of available services, MAC consciousness programs and philosophies
Obtain customer data for MAC Addict book or other client list as required
On closing the sale, thank the customer and invite the customer to a future visit
Meet your individual responsibility for your appropriate contribution to the team’s goals in terms of service, sales and company objectives
Adhere to current “good counter practices”
Team Work:
Give great internal customer service and develop good working relationships with colleagues
Be punctual and manage time on counter effectively
Keep informed about products, company information and store information
Actively participate in store theme days, events and new product launches
Achieve Skills Certification requirements
Actively participate in MAC training sessions and partnered store mandatory training sessions
Maintaining Work Environment:
Actively participate in cleaning displayer units, tools and testers throughout the day, and more thoroughly at night to prepare for next day’s business
Maintain a clean and organised work area.
Maintain tester units in proper schematic order, replace products once authorised by a manager
Replace any broken or damaged products (authorised by a Manager)
Maintain proper placement and condition of merchandise on counter, in stock rooms and all stock holding areas
Inform management of any store maintenance or Health and Safety issues which might lead to accidents
Administrative Assistance Activities:
Assist with inventory counts
Be responsible for booking demos and lessons
Adhere to proper security procedures regarding handling of cash and assets
Assist in Inventory Management:
Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day
Communicate low on stock and out of stocks to the Retail Manager
Assist in the proper rotation of stock
Adhering to the company policies and continually setting an example in customer service, dress code and the professional standards expected by MAC

FAQs

What are the primary responsibilities of a MAC Cosmetics Retail Artist?

The primary responsibilities of a MAC Cosmetics Retail Artist include representing the company's image, products, and culture to customers, providing exceptional customer service and sales through communication and artistic abilities, maintaining the store environment and operations, and assisting with administrative duties.

What skills are required for this job?

The skills required for this job include excellent communication skills, artistic abilities, customer service skills, attention to detail, the ability to work in a fast-paced environment, and a passion for the beauty industry.

Is this a part-time or full-time position?

This is a part-time position, with 30 hours per week, and is a permanent role with MAC Cosmetics in Belfast.

What are some of the day-to-day tasks of a MAC Cosmetics Retail Artist?

Some of the day-to-day tasks of a MAC Cosmetics Retail Artist include assisting customers with product selection, providing make-up applications and consultations, maintaining store cleanliness and organization, processing transactions, and assisting with inventory management.

Is prior retail or cosmetics experience required for this job?

Prior retail or cosmetics experience is preferred, but not required. MAC Cosmetics provides training and support to help Retail Artists succeed in their roles.

MAC Cosmetics

Retail & Consumer Goods

Industry

10,001+

Employees

1984

Founded Year

Mission & Purpose

For nearly four decades, M·A·C COSMETICS has solidified its position as the ultimate authority in colour, embracing artistry as our foundation, championing inclusion and diversity as our essence, and placing conscious beauty and social responsibility at the forefront of our mission.