MAC Cosmetics - Retail Artist - Fenwick - 15 Hours - Part time, Permanent

MAC Cosmetics

Aug 1

Applications are closed

Job
Part-time
Entry Level
Hospitality & Retail
Canterbury

Requirements

While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise
All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
Previous experience with retail point-of-sale software
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

Customer Service & Sales:
Provide welcoming, personal, professional service to all customers at all times
Demonstrate effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive
Suggest groups of appropriate products and colours to meet and exceed customers’ needs
Assist customers with product and services selection and information
Perform professional and appropriate makeup applications to achieve the look the customer desires
Inform customers of available services, MAC consciousness programs and philosophies
Obtain customer data for MAC Addict book or other client list as required
On closing the sale, thank the customer and invite the customer to a future visit
Meet your individual responsibility for your appropriate contribution to the team’s goals in terms of service, sales and company objectives
Adhere to current “good counter practices”
Team Work:
Give great internal customer service and develop good working relationships with colleagues
Be punctual and manage time on counter effectively
Keep informed about products, company information and store information
Actively participate in store theme days, events and new product launches
Achieve Skills Certification requirements
Actively participate in MAC training sessions and partnered store mandatory training sessions
Maintaining Work Environment:
Actively participate in cleaning displayer units, tools and testers throughout the day, and more thoroughly at night to prepare for next day’s business
Maintain a clean and organised work area.
Maintain tester units in proper schematic order, replace products once authorised by a manager
Replace any broken or damaged products (authorised by a Manager)
Maintain proper placement and condition of merchandise on counter, in stock rooms and all stock holding areas
Inform management of any store maintenance or Health and Safety issues which might lead to accidents
Administrative Assistance Activities:
Assist with inventory counts
Be responsible for booking demos and lessons
Adhere to proper security procedures regarding handling of cash and assets
Assist in Inventory Management:
Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day
Communicate low on stock and out of stocks to the Retail Manager
Assist in the proper rotation of stock
Adhering to the company policies and continually setting an example in customer service, dress code and the professional standards expected by MAC

FAQs

What is the primary responsibility of a MAC Cosmetics Retail Artist?

The primary responsibility is customer service and sales, achieved through exceptional communication skills and artistic abilities.

Is previous experience in make-up artistry required for this position?

While a qualification in make-up artistry or previous retail make-up experience is preferred, we welcome applicants with amateur level experience who can demonstrate a high level of creative and technical expertise.

What are the working hours for this part-time position?

The position requires availability to work retail hours, including days, nights, weekends, and special events.

How does MAC Cosmetics ensure a positive customer experience?

MAC Artists provide welcoming, personal, professional service, demonstrate effective communication skills, listen to customers, and make their experience interactive.

What type of teamwork is expected from a MAC Retail Artist?

MAC Artists should give great internal customer service, develop good working relationships with colleagues, and participate actively in store theme days, events, and training sessions.

How is the work environment maintained in this role?

Artists are responsible for maintaining a clean and organized work area, participating in cleaning tools and testers, and ensuring proper placement and condition of merchandise.

Are there any administrative duties involved in this job?

Yes, responsibilities include assisting with inventory counts, booking demos and lessons, and adhering to security procedures regarding cash handling.

What qualifications do applicants need to provide proof of?

Applicants must be able to provide proof of the right to live and work in the country if invited for an interview.

Does the position at MAC offer opportunities for training and development?

Yes, MAC Artists are expected to actively participate in training sessions and achieve skills certification requirements.

What should applicants do if they require adjustments in the recruitment process due to a disability?

Applicants should contact 0800 917 1399 as soon as possible to discuss any needed adjustments in the recruitment process.

MAC Cosmetics

Retail & Consumer Goods

Industry

10,001+

Employees

1984

Founded Year

Mission & Purpose

For nearly four decades, M·A·C COSMETICS has solidified its position as the ultimate authority in colour, embracing artistry as our foundation, championing inclusion and diversity as our essence, and placing conscious beauty and social responsibility at the forefront of our mission.