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MAC Cosmetics - Retail Artist - Selfridges - 22.5 Hours

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Creative Arts & Fashion
  • Birmingham

AI generated summary

  • You need a passion for customer service, a friendly attitude, confidence in communication, flexible availability, and proof of your right to live and work in the country.
  • You will entertain global visitors, showcase M·A·C products, collaborate on in-store events, and maintain high visual merchandising standards to promote self-expression through makeup artistry.

Requirements

  • A passion and energy to provide inspirational, authentic and personalised customer service.
  • An approachable, friendly with a ‘can-do’ attitude.
  • Confidence in speaking to customers, get to know them and understand their needs to best cater to them.
  • Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
  • Proof of right to live and work in the country.

Responsibilities

  • In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing M·A·C to our customers, global colleagues and corporate clients.
  • Creativity is our day to day.
  • Our mission is to enable limitless self-expression by turning makeup into art for all – you included.
  • You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.

FAQs

What is the job title for this position?

The job title is Retail Artist at MAC Cosmetics, specifically at Selfridges.

What are the working hours for this role?

This position is part-time, offering 22.5 hours per week.

Is previous retail artistry experience required?

No, previous retail artistry experience is not required. M·A·C is committed to investing in your continued development, regardless of your prior experience.

What qualifications do I need to apply for this position?

You need a passion for providing inspirational and personalized customer service, a friendly and approachable demeanor, confidence in interacting with customers, flexible availability, and proof of the right to live and work in the country.

Do you offer any benefits or compensation for this role?

Yes, the role includes a competitive industry salary, commission scheme eligibility, annual leave, product discounts, mental health wellbeing initiatives, and extensive training and development opportunities.

What is the company’s stance on diversity and inclusion?

M·A·C Cosmetics and Estée Lauder Companies aim to be the most inclusive and diverse beauty company in the world, respecting and caring for employees, communities, and consumers.

Is there room for career progression in this role?

Yes, there is potential for a progressive career within the Retail Beauty Industry at M·A·C, with opportunities for personal development and advancement.

Will I be involved in store events and visual merchandising?

Yes, as a Retail Artist, you will work as part of a high-performing team to create impact with in-store events and ensure high standards of visual merchandising.

How can I get to know the customers better in this role?

The role emphasizes building relationships with customers by understanding their needs and providing personalized service, which enhances their experience.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.