FAQs
What is the job title for this position?
The job title is Maître d'Hôtel Banquets.
What type of experience is required for this role?
A minimum of 2 to 3 years' experience in a similar position, preferably in a luxury hotel, is required.
What languages should applicants be fluent in?
Applicants should be fluent in French and English.
Is this a full-time or part-time position?
This is a full-time permanent position.
What qualifications are required for this role?
A CAP/BEP/BTS qualification in catering is required for this position.
What are the main responsibilities of the Maître d'Hôtel?
The main responsibilities include checking event set-ups, welcoming customers, managing staff, ensuring service quality, and handling customer complaints.
Are there any specific attributes the ideal candidate should possess?
The ideal candidate should be open-minded, well-organized, diligent, creative, and have a problem-solving attitude, along with good time-management and communication skills.
What benefits are offered with this position?
Benefits include guest hotel experience for colleagues, discounted room nights, discounts at F&B outlets, paid holidays, recognition programs, learning and development opportunities, and social events.
Is there room for career advancement within the company?
Yes, there are opportunities for promotion and transfer across the Mandarin Oriental Group.
What is required for eligibility to apply for this position?
All applicants must be eligible to live and work in Switzerland, and documented evidence of eligibility will be required as part of the recruitment process.