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Manager-Assistant

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
  • Phoenix

AI generated summary

  • You need strong PowerPoint storytelling, global flexibility, relationship-building, superior communication, project management skills, integrity, and 5+ years in a global environment with Excel expertise.
  • You will coordinate escalations, build cross-department relationships, create executive presentations, manage business initiatives, and serve as the central contact for urgent requests.

Requirements

  • Minimum Qualifications:
  • Ability to create a compelling story using PowerPoint
  • Must work a flexible work schedule to support a global organization
  • Ability to build strong relationship and influence decisions across multiple stakeholders at various levels
  • Superior communication, organization, and time management skills
  • Proven thought leader with emphasis on forward thinking and ability to challenge the status quo
  • Proven project management skills with the ability to manage multiple projects and operate in ambiguous situations
  • High level of integrity for handling confidential information
  • Preferred Qualifications:
  • Five years minimum work experience; prior experience working in a global organization
  • College Degree
  • Expert using Excel and PowerPoint

Responsibilities

  • Coordinate, track, and follow up on issues and/or escalations that impact the office of the VP Commercial and Merchant, Global & Premium Experience (GPX)
  • Develop and maintain strong relationships across different groups and/or departments that liaise with the GPX organization
  • Create presentations for executive meetings, Results Reviews, BURs and other key business meetings
  • Deliver a broad range of communications including Town Hall presentations, org announcements, etc.
  • Provide support on various business planning initiatives as well as manage work streams for high priority strategic initiatives associated with GPX
  • Liaise with the GMNS and GCS on GPX strategic initiatives, presentations, and other business priorities
  • Lead efforts that support and foster the One Team, One Purpose culture for the GPX organization
  • Act as a central point of contact for urgent business and ad-hoc requests

FAQs

What is the job title for this position?

The job title is Manager-Assistant.

What are the primary responsibilities of the Manager-Assistant?

The Manager-Assistant is responsible for coordinating and tracking issues, developing relationships across departments, creating presentations, delivering communications, supporting business planning initiatives, and acting as a central point of contact for urgent business requests.

What qualifications are required for this role?

Minimum qualifications include the ability to create compelling presentations using PowerPoint, flexibility in work schedule, strong relationship-building skills, superior communication and organization skills, proven project management capabilities, and a high level of integrity regarding confidential information.

What is the preferred experience for candidates applying for this position?

Preferred qualifications include a minimum of five years of work experience, prior experience in a global organization, and a college degree.

Is previous experience using Excel and PowerPoint necessary for this role?

Yes, expertise in using Excel and PowerPoint is preferred for this position.

What is the salary range for the Manager-Assistant role?

The salary range for this position is $80,000.00 to $155,000.00 annually, plus bonus and benefits.

Are there benefits offered to employees?

Yes, benefits include competitive salaries, bonus incentives, a retirement savings plan with company match, comprehensive medical and dental coverage, paid parental leave, wellness support, and career development opportunities.

Does American Express support diversity and inclusion in its hiring process?

Yes, American Express is an equal opportunity employer and makes employment decisions without regard to various protected statuses, promoting a diverse and inclusive workplace.

What work model does American Express implement for its employees?

American Express has implemented the Amex Flex working model, which provides flexibility for employees to work onsite, in a hybrid model, or fully virtually, depending on their role and business needs.

Is there any support for mental health and wellness for employees?

Yes, American Express offers free and confidential counseling support through the Healthy Minds program and access to onsite wellness centers, depending on location.

Will American Express sponsor a visa for this position?

No, employment eligibility to work with American Express in the U.S. is required, and the company will not pursue visa sponsorship for this position.

Finance
Industry
10,001+
Employees
1850
Founded Year

Mission & Purpose

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Culture & Values

  • We Back Our Customers

    Relationships are at the heart of our business. We strive to be essential to our customers by delivering exceptional products, services and experiences every day – and promise to have their backs in everything we do.

  • We Make It Great

    We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best—and our teams are proud to deliver it.

  • We Do What’s Right

    Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

  • We Respect People

    We trust and respect one another for who we are and what we contribute. We are accountable to one another and empower every voice through open, courageous dialogue so others feel heard.

  • We Embrace Diversity

    We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.

  • We Stand for Inclusion

    We all have biases. However, we do not tolerate bias that excludes or minimizes anyone – all people belong. We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where people of all races, ethnicities, genders, gender identities, sexual orientations, ages, religions, disabilities and viewpoints can thrive.

  • We Win As a Team

    We view each other as colleagues—part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued, but never at the expense of the team.

  • We Support Our Communities

    We respect our communities and are committed to working together so they can thrive and make a meaningful difference in the world.