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Manager, Customer Development, Southeast TX

  • Job
    Junior & Mid Level
  • Customer Relations
  • $79.4K - $99.2K
  • Houston
  • Quick Apply

AI generated summary

  • You must be a highly motivated, data-driven self-starter with strong communication skills, able to collaborate effectively and influence others. 2-3 years of relevant sales experience, willingness to travel up to 30%, and schedule flexibility are essential.
  • You will drive portfolio penetration in designated outlets, act as consultative partner to accounts, execute programs, drive brand visibility, maintain relationships with key stakeholders, collaborate with trade education partners, identify growth opportunities, manage budgets and operational tasks, and support distributor teams.


  • The role requires a highly motivated self-starter with strong organizational, interpersonal, and communication skills, as well as the ability to influence others. Individual must have a strong ability to collaborate effectively across functions with passion, charisma, and enthusiasm. The role requires the incumbent to be data driven and analytically savvy.
  • Education: Bachelor’s degree preferred.
  • Experience / Background: Minimum 2-3 years of work experience in relevant sales capacity, preferably in alcohol beverage or consumer goods industry.
  • Travel: This position may travel up to 30% of the time.
  • Schedule Flexibility: Able to work evenings and weekends as required by account universe.


  • This position conducts customer-facing consultative selling to drive optimal total PR USA portfolio (spirits, wines, and champagnes) penetration and long-term growth in designated outlets. Core responsibilities for the following:
  • Drive total portfolio penetration and velocity year-round by acting as a consultative
  • advisor to designated on-premise accounts:
  • Call on assigned accounts with regularly frequency and act as their main PR USA point of contact
  • Lead customer meetings as a consultative partner through understanding their business processes, plans, needs and how the full PR portfolio can play in their outlet
  • Execute monthly and quarterly programs per guidance from market’s Sales Leadership; activate brand-specific programs based on key priority periods with trade & consumers, incl. samplings
  • Drive menus / features year-round with channel-specific trade & consumer programming
  • Thoughtfully increase brand visibility with POS in key accounts
  • Create and maintain relationships with key stakeholders and local trade within account universe and geographic area
  • Act as market liaison between PR USA brands and trade / consumers
  • Maintain and grow a diverse trade network in assigned geographic area
  • Work in collaboration with PR USA trade education partners (Brand Ambassadors, Master Sommelier, Mixology & Education) to drive trade education in support of broader PR brand building among the trade
  • Maintain broad awareness of industry, on-premise channel, and category trends
  • Collaborate with local Distributors to ensure customer follow-through and support
  • Identify and act on new opportunities in market for portfolio growth opportunities
  • Serve as a product knowledge expert for PRUSA brands across the full portfolio incl. upcoming innovations
  • Uphold responsibility for key administrative, financial, and operational tasks, including:
  • Management of assigned portfolio / brand activation budgets and assigned T&E budgets
  • Management of POS materials and preparation of POS orders in-time with POS cycles, in partnership with Commercial Planning & Operations team in the Division
  • Support of PR USA and Distributor teams for essential distributor meetings and work withs
  • Tracking of key customer and distributor meetings and deadlines for quarterly / annual plans
  • Overseeing tracking of activation-oriented budgets and spend within limits


What is the salary range for the Manager, Customer Development position in Southeast TX?

The salary range for the Manager, Customer Development position, based in Southeast TX, is $79,360.00 to $99,200.00. The range may vary if the position is located outside of this region. Base salaries are determined based on the candidate's experience, skills, and the scope of responsibilities during the interview process.

What are the major responsibilities and accountabilities of the Manager, Customer Development role?

The Manager, Customer Development is responsible for conducting customer-facing consultative selling, driving total portfolio penetration, leading customer meetings, executing programs, increasing brand visibility, maintaining relationships with key stakeholders, and identifying growth opportunities in the market. They also manage budgets, POS materials, and collaborate with Distributors.

What are the job requirements for the Manager, Customer Development position?

The role requires a highly motivated individual with strong organizational, interpersonal, and communication skills. A Bachelor's degree is preferred, along with 2-3 years of relevant sales experience in the alcohol beverage or consumer goods industry. The position may involve up to 30% travel and requires flexibility to work evenings and weekends as needed.

What is the work style at Pernod Ricard North America for the Manager, Customer Development role?

At Pernod Ricard North America, the work philosophy celebrates the magic of human connection with a hybrid work style. The team will work remotely most of the time and unite on-site two days per week or 40% of the time. Team members have flexibility in their work hours, with core hours from 10am-3pm.

What are the benefits and perks offered to employees in the Manager, Customer Development role?

Employees in the Manager, Customer Development role at Pernod Ricard North America receive competitive compensation, performance bonuses, career development opportunities, paid time off, medical and life insurance, product allowance, gym reimbursement, employee assistance program, and wellness benefits. Additionally, they have access to BetterUp Care wellness benefits including nutrition, sleep support, and executive coaching.

Retail & Consumer Goods
Founded Year

Mission & Purpose

Pernod Ricard is a convivial, responsible and successful global wine and spirits group and the #1 premium spirits organisation in the world. The Group represents 240 premium brands available in more than 160 countries. We are 18,500 exceptionally talented people worldwide with our own salesforce in 73 countries. Our portfolio is one of the most comprehensive in the market with every major category of wine and spirits, providing Pernod Ricard with a unique competitive advantage. To keep growing our business, transforming our industry and making a positive impact on the world, we believe in the power of human connection. Creating ‘convivialité’ is our business and our raison d’être. As ‘créateurs de convivialité’, our purpose is to turn every social interaction into a genuine, friendly and responsible experience of sharing. We believe there can be no convivialité with excess and strive to be sustainable and responsible at every step, from grain to glass.