FAQs
Do we support remote work?
Yes, we support remote work but in a hybrid format, requiring team members to be in the workplace a minimum of three days per week.
What is the primary focus of the Manager, Digital Product Owner role?
The primary focus of this role is to manage new capabilities across the entire product lifecycle, specifically in digital product management for the onsite Guest and Team Member experience, Mobile or Web Applications.
What kind of experience is required for this position?
Candidates should have 7+ years in Product Management, Digital Marketing, E-Commerce, Digital Experience Design, Industrial Engineering, Technology, or related fields.
What educational background is preferred for this role?
A Bachelor's degree is required, with a preference for degrees in Business, Technology, Digital Marketing, or Industrial Engineering. A Master's degree is also preferred.
What are the key responsibilities associated with product implementation and support?
Key responsibilities include performing product validation throughout the development cycle, maintaining partnership with Business Transformation, representing the product as a subject matter expert, and developing measures for the success of new experience enhancements.
What kind of methodologies does this role utilize?
The role involves working in an Agile technology delivery program and participating in scrum team Agile ceremonies.
What types of skills are important for success in this position?
Important skills include excellent analytical, written, and oral communication abilities, stakeholder engagement, and the ability to influence decision-making.
Is there any specific expertise required in relation to technology?
Yes, experience managing the digital experience for a consumer website and/or mobile app, as well as close partnership with a Technology Delivery team, is required.
Are there any specific responsibilities related to product strategy?
Yes, responsibilities include proactively evaluating Guest experience strengths and pain points, developing product recommendations, and ensuring product alignment with overall experience transformation vision.
What should I do if I am a search firm interested in this position?
Universal Orlando Resort is not accepting unsolicited assistance from search firms for this employment opportunity, and any resumes submitted without a valid written Statement of Work will be deemed the sole property of Universal Orlando.